Warehouse Operations Manager

4 weeks ago


Hamtramck, Michigan, United States McNaughton-McKay Full time

As a key member of the McNaughton-McKay team, the Wire Warehouse Team Leader plays a vital role in ensuring the smooth operation of our wire warehouse. This individual will be responsible for overseeing all aspects of the warehouse, including material handling, product safety, quality assurance, and wire cutting methods.

The ideal candidate will have a strong work ethic, excellent problem-solving skills, and the ability to work effectively in a fast-paced environment. They will be responsible for prioritizing and balancing workflow to ensure customer service and productivity goals are achieved.

Responsibilities include:

  • Providing exceptional customer service to all customers
  • Performing all duties as described for the position of Wire Warehouse Specialist
  • Prioritizing and balancing workflow to ensure customer service and productivity goals are achieved
  • Training new hires and scheduling external training as required
  • Accurately creating cutting tags for wire cuts
  • Communicating errors, delays, or processing issues to appropriate staff as they occur
  • Escalating staff performance problems and safety issues to Manager as they occur
  • Restocking and reorganizing inventory using location assignment best practices
  • Reporting and reconciling freight carrier or manufacturer damage
  • Understanding and training on quality and safety check procedures for loading all types of wire reels to vehicles
  • Ensuring orders are completed and thoroughly checked in keeping with customer service commitments
  • Managing the upkeep of equipment and supplies to meet working requirements, health, and safety standards
  • Enforcing facility housekeeping, maintenance, and security practices
  • Calibrating wire cutting machine counters and inspecting equipment monthly
  • Locking down the facility in accordance with daily work schedules
  • Reporting and documenting all workplace accidents and injuries in keeping with HR guidelines
  • Advocating for and being an example of efficiency, accuracy, and organization amongst coworkers

Requirements include:

  • High School Graduate or Equivalent
  • 1-2 Years Work Experience with Industrial Wire Preferred
  • Strong Work Ethic, Problem-Solving Skills
  • Mechanical Ability
  • High Attention to Detail
  • Good Communication Skills
  • Forklift Certified
  • PC Computer Skills

McNaughton-McKay is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.



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