Customer Service Representative for Disaster Relief Support

4 weeks ago


Waco, Texas, United States Support Services Group Full time

Support Services Group is seeking Seasonal Customer Service Agents to provide support for an agency that leads the nation in disaster relief.

We are looking for individuals who have a passion for helping others and providing support in times of need. As a Customer Service Representative, you will be responsible for providing outstanding customer service, problem-solving, and utilizing multiple systems while speaking with customers.

Key Responsibilities:

  • Provide exceptional customer service and support
  • Utilize multiple systems to resolve customer issues
  • Maintain accurate records and documentation

Requirements:

  • High school diploma or equivalent required
  • Excellent verbal communication skills
  • Ability to work in a fast-paced environment
  • Ability to pass a background check

Benefits:

  • Paid training
  • Seasonal employment
  • Opportunity to work from home

Scheduling Requirements:

We are looking for individuals who have open availability, including weekends. Hours of operation are 6:30 am - 12:30 am EST, 7 days a week. Training is 7:00 am - 4:00 pm CST, 8 days, including weekends.



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