Customer Service Representative

1 month ago


Waco, Texas, United States Heart of Texas Goodwill Industries, Inc. Full time
Job Details

Job Location: S. New Rd.) - Waco, TX

Position Type: Part Time

Salary Range: $12.00 Hourly

Job Summary

Assist with store operations, providing excellent customer service and ensuring a positive shopping experience.

Key Responsibilities
  • Greet customers and provide assistance as needed.
  • Remove out-of-date items from display areas and maintain a clean and organized store environment.
  • Monitor and open dressing rooms and restrooms as needed.
  • Watch for theft and report any incidents to management.
  • Accept donations and prepare receipts as necessary.
  • Hang clothing in production and put merchandise out on the floor.
Leadership Competencies

Emotional Maturity and Respect: Think about how your actions affect others and act accordingly.

Integrity: Be trustworthy and model professional ethics.

Capacity for Change and Innovation: Be open to new ideas and ways of doing things.

Interpersonal Skills: Build relationships and work well with others.

Commitment to Development and Empowerment of Self and Others: Complete required training and look for opportunities to grow.

Our Team

We value emotional maturity, integrity, and a commitment to excellence.

Our Community

We are committed to diversity, equity, and inclusion, and to making a positive impact in our community.

Our Growth

We strive for excellence in customer service and business acumen.

Qualifications

To be successful in this role, you must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All individuals must pass a drug screen and a criminal background check.

Education: All educational backgrounds are accepted, or up to one month related experience and/or training, or an equivalent combination of education and experience.

Language Skills: Ability to read the English language preferred.

Mathematical Skills: Ability to add and subtract two-digit numbers preferred.

Reasoning Ability: Ability to apply common sense understanding to carry out simple one- or two-step instructions.

Certificates, Licenses, Registrations: In order to operate a forklift, certification must be obtained through a company-specific training program.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.



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