Clinical Specialist

2 weeks ago


Amarillo, Texas, United States United Allergy Services Full time
Job Summary:

A Clinical Allergy Specialist plays a vital role in managing the day-to-day operations of the United Allergy Services allergy center. This includes administering allergy tests, educating patients on allergen immunotherapy, and providing patient-centered care to those suffering from allergies in the communities served by United Allergy.

Key Responsibilities:
  • Develops and maintains a comprehensive understanding of allergens, the allergic response, and UAS clinical protocols.
  • Ensures safe and effective immunotherapy processes, including quality allergy testing and formulation and preparation of allergy immunotherapy.
  • Provides education to patients on administering injections with immunotherapy.
  • Follows up with patients to ensure timely pickup of immunotherapy and monitors patient progress.
  • Completes all necessary paperwork and verifies insurance eligibility for each patient.
  • Manages patient scheduling through various channels, including in-person, phone, and UAS centralized scheduling protocols.
  • Handles and submits billing documentation to the appropriate office via EMR systems or other applicable methods.
  • Maintains and secures clinic inventory levels, ensuring timely ordering and receipt of supplies.
  • Develops and maintains effective, professional relationships with providers and medical office staff.
  • Escalates patient or other questions to the appropriate team member or provider in a timely manner.
  • Meets strategic goals and objectives of the clinic and company related to assigned clinic productivity and revenue.
Requirements:
  • A bachelor's degree in health sciences or business is preferred.
  • A minimum of two years of full-time equivalent work experience in a healthcare, hospital, customer service, retail, or similar industry.
  • Nursing or other medical technician certification(s) as required by state or local area regulations for the clinic area.
  • Ability to manage multiple priorities and ensure suitable results.
  • Ability to travel periodically within the local clinical area and occasionally overnight to other clinic or business locations when needed.
  • Ability to work extended hours when necessary.
  • Bi-lingual abilities may be required, with the ability to fluently and correctly communicate and translate messages verbally and in writing in the required language.
  • Experience with Salesforce, Workday, and SharePoint will improve success.
Benefits:
  • Eligible for monthly performance-based achievement bonuses.
  • Opportunities to participate in company contests for rewards.
  • Employee and client referral bonus opportunity.
  • Eligible for medical, dental, vision coverage, and company-paid life insurance.
  • Employee assistance program, including well-being support and other services.
  • Paid Time Off, Paid Holidays, Paid Clinical and Non-Clinical Training.
  • 401k retirement plan with company match.
  • Daytime and business week work schedules, no weekends or holidays required, unless otherwise required by clinic.
  • Professional medical provider doctor's office environment.
  • The ability to make a meaningful impact on the daily health of patients.
  • A family culture of respect and trust.
  • Career advancement opportunities and career path plan.
  • Pay Range: $18-$19/hr.

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