Clinical Care Coordinator

6 days ago


Detroit, Michigan, United States Strategic Staffing Solutions Full time
Job Summary

We are seeking a skilled Nurse Care Manager to join our team at Strategic Staffing Solutions. As a Nurse Care Manager, you will play a critical role in coordinating care for our clients and ensuring they receive the best possible outcomes.

Key Responsibilities
  • Lead the coordination of a multidisciplinary team to deliver holistic care management programs to diverse health plan populations.
  • Serve as the single point of contact for members, caregivers, and providers, utilizing various communication channels to ensure seamless care coordination.
  • Use the case management process to assess, develop, implement, monitor, and evaluate care plans designed to optimize member health across the care continuum.
  • Work in partnership with members, providers, and community resources to develop and implement plans of care and achieve stated goals.
Essential Duties and Responsibilities
  • Coordinate care delivery and support among member support systems, including providers, community-based agencies, and family.
  • Advocate for members and promote self-advocacy.
  • Deliver education to include health literacy, self-management skills, medication plans, and nutrition.
  • Monitor and evaluate effectiveness of the care management plan, assess adherence to care plan to ensure progress to goals and adjust and reevaluate as necessary.
  • Accurately document interactions that support management of the member.
  • Prepare the member and/or caregiver for discharge from a facility to home or for transfer to another healthcare facility to support continuity of care.
  • Secure durable medical equipment and transportation services and communicate this to the member and/or caregiver and to key individuals at the receiving facility or home care agency.
Requirements
  • Nursing Diploma or Associates degree in nursing required.
  • Bachelor's degree in nursing strongly preferred.
  • 3 years of clinical nursing experience in a clinical, acute/post-acute care, and community setting required.
  • 1 year of case management experience in a managed care setting strongly preferred.
  • Experience managing patients telephonically and via digital channels (mobile applications and messaging) preferred.
Certifications and Licenses
  • Current, active, and unrestricted Michigan Registered Nurse license required.
  • Certification in Case Management (CCM) required or to be obtained within 18 months of hire.
  • Certification in Chronic Care Professional (CCP) preferred.


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