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F&B Beverage Supervisor

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Eagle Pass, Texas, United States Kickapoo Lucky Eagle Casino Full time
Beverage Service Manager Job Summary

As a Beverage Service Manager at Kickapoo Lucky Eagle Casino, you will be responsible for supervising the daily operation of all beverage service areas and team members. This includes carrying out supervisory responsibilities, ensuring compliance with applicable laws and regulations, and maintaining high standards of guest services.

Key Responsibilities:
  • Supervise day-to-day activities of team members, including performance reviews, rewards, discipline, time and attendance, scheduling, shift bids, training, plan work, assign work, direct work, address complaints and resolve issues.
  • Conduct interviews, hire staff, and support management.
  • Lead the beverage venues to identify, evaluate, and develop strategies to enhance revenue, increase profitability, and guest satisfaction.
  • Monitor staffing levels and make adjustments according to business levels and circumstances.
  • Assist with administrative responsibilities and supervise beverage team members for accuracy, timeliness, and compliance with standards of operation and policies.
Requirements:
  • High School Diploma or GED.
  • Minimum one (1) year of related experience and/or training in a similar food/beverage outlet, hotel, or casino atmosphere.
  • Must obtain and maintain a current Texas Alcohol Beverage Commission certification (TABC).
  • Strong communication skills in English, both written and oral. Spanish or other language skills a plus.
Working Conditions:

The Beverage Service Manager will work in a fast-paced, stressful environment with frequent walking and standing in a smoke-filled environment. The team member must be able to communicate effectively in person or using telecommunications equipment and have the hand-eye coordination and manual dexterity to operate a keyboard, touch-screen display, telephone, and calculator.