Resident Services Coordinator

6 days ago

Brighton, United States 2LIFE COMMUNITIES Full time
Job Summary

We are seeking a highly skilled and compassionate Resident Services Coordinator to join our team at 2Life Communities. As a key member of our staff, you will play a vital role in providing support and services to our residents, ensuring they have the resources and care they need to thrive in our supportive housing communities.

Key Responsibilities
  • Conduct Resident Assessments: Periodically assess residents' social, psychological, cognitive, and physical status, and develop personalized plans to address their needs.
  • Advocate for Residents: Advocate on behalf of residents for timely and cost-effective provision of services, ensuring they receive the support they require.
  • Participate in Integration Initiatives: Collaborate with our Housing and Health Care Integration team to develop and implement initiatives that promote the well-being of our residents.
  • Respond to Resident Emergencies: Respond promptly to resident emergency calls, working closely with other staff members to ensure timely and effective support.
  • Provide Education and Support: Educate, assist, and advise residents and their families on available services and resources, both within our organization and in the community.
  • Pursue Additional Services: Identify and pursue opportunities for additional services through private, local, state, and federal sources, enhancing the quality of life for our residents.
  • Document Resident Interactions: Maintain confidential files of all significant contacts with residents, social service providers, medical providers, families, and for HUD reporting purposes.
  • Coordinate Care Transitions: Coordinate care across medical providers for residents, ensuring safe transitions in discharge planning with residents, families, and hospital or rehab teams.
Requirements
  • Education and Certification: Master's or Bachelor's degree in Social Work, Gerontology, or a related field, with Resident Services Coordinator Certification or willingness to attain within the first year of employment.
  • Experience and Skills: Proven experience working with older adults, general computer literacy with Microsoft Office products and database software, and bilingual proficiency in Russian.
About 2Life Communities

2Life Communities is a mission-driven organization dedicated to providing superior housing to older adults of all backgrounds who can thrive independently within a supportive environment. We are committed to evolving support services to meet the diverse needs of our residents as they age.

We own and operate over 1,300 units of affordable rental housing across six campuses in metropolitan Boston, with additional projects in development. Our goal is to create a dynamic and supportive environment where older adults can live a full life of connection and purpose.

Benefits and More

We offer a comprehensive benefits package, including a robust medical and dental plan, vision, employer-paid life and AD&D, STD, and LTD insurance, 401(k) plan, paid vacation, paid holidays, and pet insurance. Our rewards program is designed to support the well-being of our employees and their families.

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