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Resident Services Coordinator

2 months ago


Brighton, United States 2LIFE COMMUNITIES Full time
Job Summary

We are seeking a highly motivated and compassionate Resident Services Coordinator to join our team at 2Life Communities. As a key member of our staff, you will play a vital role in providing support and services to our residents, ensuring they have the resources they need to thrive in our supportive housing communities.

Key Responsibilities
  • Conduct Resident Assessments: Periodically assess residents' social, psychological, cognitive, and physical status, and develop plans to address their needs.
  • Advocate for Residents: Advocate on behalf of residents for adequate, timely, and cost-effective provision of services.
  • Participate in Integration Initiatives: Participate in Housing and Health Care Integration Initiatives to ensure seamless coordination of services.
  • Respond to Emergencies: Respond to resident emergency calls with other staff during scheduled work hours.
  • Provide Education and Support: Educate, assist, and advise residents and their families of available services and resources, both within 2Life Communities and in the community.
  • Pursue Additional Services: Pursue avenues for additional services through private, local, state, and federal sources.
  • Document Resident Interactions: Document and maintain confidential files of all significant contacts with residents, social service providers, medical providers, families, and for HUD reporting.
  • Coordinate Care: Coordinate care across medical providers for residents and ensure a safe transition in the discharge planning with residents, families, and hospital or rehab team.
Requirements
  • Education: Masters or BA Degree, with a concentration in Social Work, Gerontology, or other related fields.
  • Certification: Resident Services Coordinator Certification or willingness to attain this within the first year of employment.
  • Experience: Experience working with older adults.
  • Computer Skills: General computer literacy with Microsoft Office products and database software.
  • Language Skills: Bilingual in Russian.
About 2Life Communities

2Life Communities is a mission-driven organization dedicated to providing superior housing to older adults of all backgrounds who can thrive independently within a supportive environment. We are a dynamic and supportive community that continually evolves support services to meet the needs of our diverse residents as they age.

We own and operate over 1,300 units of affordable rental housing located within six campuses in metropolitan Boston, with plans to add more units in the coming years.

We offer a rich benefit plan, including medical and dental coverage, vision, employer-paid life and AD&D insurance, 401(k) plan, paid vacation, paid holidays, and more.