ServiceNow Product Visionary

4 weeks ago


Philadelphia, Pennsylvania, United States Omni Inclusive Full time
Job Description:

As a ServiceNow Product Owner at Omni Inclusive, you will be responsible for defining and communicating the ServiceNow product vision and delivery roadmap. You will partner with the ServiceNow product family owners, process owners, and IT leadership to inform the product vision, backlog prioritization, and delivery releases.

Key Responsibilities:

Lead the creation and execution of strategy for tooling with ServiceNow
Define roadmap and product capabilities to fill gaps and build tool adoption
Liaison between development team and stakeholders for engineering and end-user enablement
Translate product features into well-defined requirements in appropriate Epic -> Feature -> User Story format
Continuous refinement and management of work across stakeholders and leadership

Requirements:

Experience as a Product Owner is mandatory
Experience in ServiceNow is mandatory
Certifications in ServiceNow are required

10+ years of overall experience, with 3+ years' experience in Product Ownership/Project Management
Experience with Project Management Platforms (e.g. Jira, Rally)
Experience with Agile/SCRUM development methodologies
You have experience with the ServiceNow modules and capabilities including ITSM, ITAM, ITOM, CSDM, CMDB, Discovery, DevOps, APM, and Integration HUB
You have a background working within the ITIL and IT Service Management discipline
You have demonstrated experience designing and re-engineering processes to meet organizational goals, improve efficiency, and reduce risk
You are able to present and influence all levels of management and executive leadership
You have demonstrated commitment to continual learning of ServiceNow best practices and standards, including actively participating in the ServiceNow community forums.

Preferred Skills:

Bachelor's degree preferred
Experience with Product Ownership/Project Management
Experience working in an Agile software development team
Ability to work independently where needed, and ability to take direction where needed

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