ServiceNow ITSM Developer
4 days ago
At TEPHRA, we are seeking a skilled ServiceNow ITSM Developer to join our team. The ideal candidate will have hands-on experience in integrations and Service Portal development, as well as a working knowledge of cloning and upgradation of ServiceNow instances. The successful candidate will be able to understand product/customer needs and convert them into experiences within Agent Workspace, leveraging the full suite of workspace capabilities.
Key Responsibilities:
- Develop and implement ServiceNow ITSM solutions
- Design and configure workflows, flow designer, catalog items, Business Rules, Inbound email actions, and script includes
- Integrate web services using REST and SOAP
- Configure Mid Server and develop portal components in Service Portal
- Work with Agile Kanban methodology
Requirements:
- 7+ years of experience in ServiceNow ITSM development
- Bachelor's degree in Engineering, Computer Science, or related field
- Strong understanding of software development and business process engineering in the ServiceNow application
- Lead role in at least one platform upgrade
Salary Range:
$105,600-$145,000 a year
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