ServiceNow ITSM Developer

3 weeks ago


Philadelphia, Pennsylvania, United States TEPHRA Full time
ServiceNow ITSM Developer

At TEPHRA, we are seeking a skilled ServiceNow ITSM Developer to join our team. The ideal candidate will have hands-on experience in integrations and Service Portal development, as well as a working knowledge of cloning and upgradation of ServiceNow instances. The successful candidate will be able to understand product/customer needs and convert them into experiences within Agent Workspace, leveraging the full suite of workspace capabilities.

Key Responsibilities:
  • Develop and implement ServiceNow ITSM solutions
  • Design and configure workflows, flow designer, catalog items, Business Rules, Inbound email actions, and script includes
  • Integrate web services using REST and SOAP
  • Configure Mid Server and develop portal components in Service Portal
  • Work with Agile Kanban methodology

Requirements:
  • 7+ years of experience in ServiceNow ITSM development
  • Bachelor's degree in Engineering, Computer Science, or related field
  • Strong understanding of software development and business process engineering in the ServiceNow application
  • Lead role in at least one platform upgrade

Salary Range:
$105,600-$145,000 a year

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