Junior IT Operations Analyst
3 months ago
You Will:
Triage hardware issues, and prepare hardware to be sent back to the field Wipe laptops Assist other IT teams, as time permits, on more complex projects
You Have:
Knowledge of Windows, Mac, iOS, and Android Knowledge of Incident Management Platforms (ServiceNow, Zendesk, Freshservice) Understanding of Endpoint Configuration Management Concepts (Intune, JAMF, KACE) Familiarity with with hardware asset management Ability to learn and pick up concepts quickly Detailed-oriented, aware of secondary effects resulting from changes Experience working both independently or as part of a project group Confidence in making wise decisions on your own within generally defined parameters Adeptness in investigating problems outside your own knowledge area Strong organizational and analytical skills; oral and written communication skills Must possess a positive and professional attitude Experience working with virtual/remote staff members Benefits: We want to help our employees stay safe and healthy We offer comprehensive medical, dental, and vision insurance, optional FSAs and HSA plans, 401k, commuter benefits, supplemental employee, spouse and child life insurance to all eligible employees.*We also offer*:Gopuff employee discountCareer growth opportunitiesInternal rewards programsAnnual performance appraisal and bonusEquity program *Not applicable for contractors or temporary employees.At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.Like what you’re hearing? Then join us on Team Blue.-
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