Senior Donor Relations Specialist
4 weeks ago
We are seeking a highly skilled and experienced Senior Donor Relations Specialist to join our Membership team at Boston University. In this role, you will be responsible for developing and implementing effective donor stewardship strategies to foster long-term relationships with our members and donors.
Key Responsibilities- Manage WBUR Member stewardship, including the development of communications and the creation and execution of additional appreciation strategies.
- Collaborate with Membership colleagues, as well as cross-functional teams, to ensure success of the Membership program and align goals with organizational objectives.
- Oversee the development and distribution of benefits, including member events, newsletter, and member card.
- Manage Circle Round Club donation program to meet or exceed revenue goals for our children's podcast. Collaborate with internal stakeholders to develop fundraising strategy, manage benefit fulfillment, support live events, and provide an exemplary donor experience.
- Lead the planning, execution, and closure of assigned projects within scope and on schedule. Monitor and report on project progress as needed.
- Assist with member services including answering donor inquiries via phone and email.
- Bachelor's degree in marketing, communications, or related field; or equivalent/relevant experience.
- 3-5 years of work experience.
- Experience in fundraising, project management, or similar roles.
- Proficiency with digital marketing tools such as MailChimp, Constant Contact or MarketingCloud; donation management platforms; and CRM software such as Salesforce.
- Strong interpersonal skills with an orientation to collaboration.
- Excellent written and verbal communication skills.
- Strong analytical skills with the ability to interpret data and make data-driven decisions.
Boston University is a leading private research university located in the heart of Boston. We are committed to building a diverse and inclusive community that values excellence, creativity, and innovation. Our mission is to produce high-quality journalism and enriching experiences that foster understanding, connection, and community for an expanding circle of people.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about our mission and have a strong track record of success in donor relations and stewardship, we encourage you to apply for this exciting opportunity.
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