Receptionist

6 days ago


Wichita, Kansas, United States International Rescue Committee Full time
Job Title: Receptionist

The International Rescue Committee (IRC) is seeking a highly organized and detail-oriented Receptionist to join our team. As a key support role, you will be responsible for managing the front desk, welcoming clients, and facilitating collaboration between programs, administration, and general operations.

Responsibilities:
  • Comply with all IRC policies, procedures, and protocols, including adherence to the IRC Way and Child Safeguarding.
  • Greet staff, clients, and guests warmly, both in person and over the phone, ensuring a friendly and welcoming atmosphere.
  • Treat all staff, clients, and guests with professionalism, respect, kindness, and dignity.
  • Answer or redirect inquiries from clients and guests to the appropriate staff member.
  • Regularly monitor the voicemail system, forwarding messages to the appropriate staff for follow-up.
  • Maintain updated front desk processes and procedures and keep lobby bulletin boards current with relevant information and flyers.
  • Ensure the reception area is safe, clean, and organized at all times.
  • Participate in staff development activities and engage as an active member of the team.
  • Assist with office logistics, such as restocking and ordering office supplies, and locating items needed by staff.
  • Manage minor office logistics and security tasks, including light maintenance (identifying needs, liaising with repair persons, coordinating with cleaning services) and organizational tasks (key-making, ensuring alarm systems are functioning, etc.).
  • Communicate with vendors for office supplies, visibility items (e.g., business cards, office signs), printing materials, and other administrative needs.
  • Support HR-related tasks as assigned, including paperwork, filing, and maintaining proper documentation.
Requirements:
  • High school diploma or GED required.
  • Minimum 1 year of directly related professional experience required.
  • Experience working directly with clients and customers through external-facing, customer service-related position.
Working Environment:
  • Standard office environment.
Compensation:

The IRC offers a comprehensive and highly competitive set of benefits, including paid time off, medical, dental, and vision insurance, and a 403b retirement savings plan. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.



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