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Detox Intake Coordinator Specialist
2 months ago
We are seeking a highly skilled and compassionate Detox Intake Coordinator to join our team at BayMark Health Services. As a key member of our staff, you will play a critical role in ensuring the smooth intake process for patients seeking medical detoxification services.
Responsibilities:- Screen patients via phone and in-person inquiries, verifying insurance coverage and scheduling assessments and intakes.
- Complete all necessary paperwork accurately and efficiently, adhering to company policies and procedures.
- Collaborate effectively with hospital staff, including physicians and nurses, to ensure seamless patient care and discharge planning.
- Maintain confidentiality and adhere to HIPAA guidelines at all times.
- Conduct daily facility rounds and follow-up calls to patients, as per company policy and procedure.
- Develop personalized discharge and aftercare plans in consultation with patients.
- Report daily census to the corporate office.
- Engage in community outreach efforts, making daily telephone calls to various agencies.
- Conduct bio-psychosocial assessments.
- Perform other related duties as assigned by supervisor.
- Bachelor's degree in Human Services or a related field, with a minimum of 2 years of experience in social services and/or clinical work.
- Knowledge of addiction and/or dependence is essential.
- Previous experience as a substance abuse counselor or case manager is highly desirable.
- Ability to work effectively as part of a team, with minimal supervision, and to support colleagues in achieving shared goals.
- Strong problem-solving skills and ability to handle stressful situations.
- Prior experience in a hospital setting and hospital management is preferred.
- Satisfactory drug screen and criminal background check results.
- Competitive salary and comprehensive benefits package, including medical, dental, vision, and 401(K) retirement plan.
- Generous paid time off accrual and opportunities for professional growth and development.
- Contribute to a rewarding and challenging work environment, striving to overcome the opioid epidemic.
We are committed to maintaining a safe and healthy work environment for all employees and patients. As such, we require adherence to the latest COVID-19 guidelines from the CDC, State, County, and City.