Radiation Therapy Intake Coordinator
4 weeks ago
About the Role
We are seeking a highly skilled and detail-oriented Radiation Therapy Intake Coordinator to join our team at St. Mark's Hospital. As a key member of our patient access team, you will play a vital role in ensuring seamless patient care and exceptional customer service.
Key Responsibilities
- Assist in the coordination of patient care, including verifying health insurance coverage and advising patients on visit expectations and timelines.
- Manage and schedule patient referrals from local physicians and clinics, ensuring timely and efficient processing.
- Collaborate with the team to develop processes for effective front-end clinic flow and patient appointment management.
- Provide excellent customer service to patients and referring providers, handling complaints and resolving issues in a professional and courteous manner.
- Perform standard front desk work, including tracking patient visits and collecting fees as needed.
- Verify insurance and perform pre-authorization for visits, including CT, MA, BS, and PETS.
Requirements
- Ability to keep neat, accurate records.
- Ability to follow physicians' orders.
- Effective interpersonal and patient contact skills.
- American Red Cross or American Heart Association Basic Life Support Course (BLS or BCLS) and Certification.
About St. Mark's Hospital
For 150 years, St. Mark's Hospital has provided a full-spectrum of healthcare services to Salt Lake City and its surrounding communities. As Utah's first hospital, we uphold a rich tradition of patient-centered, top-quality care at our 308-plus bed hospital. We drive the development of some of the region's finest clinical service areas, including neurosciences, trauma, orthopedics, cardiac care, and robotic surgery. St. Mark's was named to the Fortune/IBM Watson Health 100 Top Hospitals list, recognizing us as one of the top performing teaching hospitals in the U.S.
Why Join Our Team?
At St. Mark's Hospital, we care for our community with purpose and integrity. We offer a total rewards package that supports the health, life, career, and retirement of our colleagues, including comprehensive medical coverage, 401(k) plan with a 100% match, employee stock purchase plan, and more. We also provide opportunities for education assistance, colleague recognition, and time away from work programs.
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