Customer Service Specialist Wanted

1 week ago


Tempe, Arizona, United States Maricopa Community College district Full time
Job Summary
We are seeking a highly skilled Administrative Assistant to join our team at the Maricopa Community College district. This part-time, temporary position offers a competitive hourly rate of $22.00 per hour and provides opportunities for professional growth and development. As a member of our team, you will be responsible for providing exceptional customer service to our members through phone and email interactions, as well as performing data input, record reconciliation, and data maintenance tasks.

About the Role
This role involves working closely with our customers to resolve their queries and concerns. You will also be responsible for composing correspondence letters and other assigned tasks. The ideal candidate will have strong communication skills, attention to detail, and experience working with CRM systems. If you are looking for a challenging and rewarding opportunity, please apply today.

Responsibilities and Requirements
Your primary responsibilities will include:
Providing customer service to our members through phone and email interactions (35%)
Database processes and maintenance, as well as other duties as assigned (35%)
Composing correspondence letters (30%)

Qualifications and Experience
To be successful in this position, you must possess an Associate Degree, College Degree, or equivalent experience. You should also have at least one year of experience providing customer service through phone and email, as well as experience with data input and reconciliation. Additionally, you should be proficient in Word, Excel, and CRM systems.

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