Customer Service Specialist
4 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team as a Shipper Support specialist. This role requires strong communication and problem-solving skills, with a focus on providing exceptional customer service in a fast-paced environment.
Job Summary:
The Customer Service Representative will be responsible for supporting drivers using two-way audio/video communication, verifying and identifying necessary specifications on trucks and processes, coordinating and communicating updates to all parties involved in the arrival, loading, unloading, and departure at warehouses, facilities, and distribution centers. They will also ensure smooth gate operations to allow onsite associates to focus on daily operations, interacting with approximately 200 drivers daily, ensuring clear and effective communication.
Key Responsibilities- Support drivers using two-way audio/video communication.
- Verify and identify necessary specifications on trucks and processes.
- Coordinate and communicate updates to all parties involved in the arrival, loading, unloading, and departure at warehouses, facilities, and distribution centers.
- Ensure smooth gate operations to allow onsite associates to focus on daily operations.
- Interact with approximately 200 drivers daily, ensuring clear and effective communication.
- 1+ year of high-volume (Call Center) customer support experience.
- Strong retail customer service experience from companies such as Starbucks or the restaurant industry.
- Excellent customer service and awareness.
- Technically savvy with experience in logistics, intermodal, supply chain, and call centers.
- Proficient in Microsoft Office, especially Excel and keyboard shortcuts.
- Ability to follow SOPs and strong problem-solving skills.
- Ability to multi-task, work on multiple projects simultaneously, and learn quickly in a fast-paced environment.
- $21.00 per hour salary.
- Eligibility for benefits including medical, dental & vision, Critical Illness, Accident, and Hospital, 401(k) Retirement Plan, Life Insurance, Short and long-term disability, Health Spending Account, Transportation benefits, Employee Assistance Program, Time Off/Leave.
Aston Carter is a leading provider of corporate talent solutions, specializing in accounting, finance, human resources, talent acquisition, procurement, supply chain, and select administrative professions. We offer world-class corporate talent solutions to thousands of clients across the globe, drawing on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence.
-
Customer Service Specialist
4 weeks ago
Tempe, Arizona, United States America First Credit Union Full timeJob OverviewWe are seeking a highly motivated and skilled Customer Service Specialist to join our team at America First Credit Union. As a Customer Service Specialist, you will be responsible for providing exceptional service to our members by assisting with loan applications, processing transactions, and promoting credit union products and services.Salary:...
-
Customer Service Specialist
2 weeks ago
Tempe, Arizona, United States DAIOHS U.S.A., INC. Full timeDAIOHS U.S.A., INC. is seeking a highly skilled Customer Service Specialist to join their team. As a key member of the company, you will be responsible for processing a high volume of customer orders and resolving any issues related to products, services, and equipment.The ideal candidate will have excellent communication skills, be able to work in a...
-
Customer Service Specialist
2 weeks ago
Tempe, Arizona, United States Thompson Safety, LLC Full timeJob SummaryWe are seeking a skilled Customer Service Specialist to join our team at Thompson Safety, LLC. As a key member of our sales team, you will be responsible for servicing and growing assigned customer base while exceeding customer expectations with urgency.Key Responsibilities:• Assist the company in developing new business opportunities through...
-
Customer Service Specialist
2 weeks ago
Tempe, Arizona, United States Drury Hotels Company, LLC Full timeStart Your Career with Drury HotelsWe are seeking a motivated Customer Service Specialist to join our team at Drury Hotels. In this role, you will be responsible for delivering exceptional customer service and creating a warm, welcoming environment for our guests.About the JobThis is an hourly position, starting at $18.00 per hour. You will work in a...
-
Lead Customer Service Specialist
3 weeks ago
Tempe, Arizona, United States America First Credit Union Full timeJob Title: Lead Customer Service SpecialistWe are looking for a highly motivated and results-driven Lead Customer Service Specialist to join our team at America First Credit Union. The successful candidate will possess excellent communication skills, a customer-centric approach, and a strong ability to work in a fast-paced environment.About the Role:Provide...
-
Customer Service and Support Specialist
3 weeks ago
Tempe, Arizona, United States CornerStone Staffing Full timeJob SummaryThis is a fantastic opportunity for a Customer Service and Support Specialist to join our team in Tempe, AZ. The role comes with a competitive salary of $18/hourly and a range of benefits.The successful candidate will have 2+ years of experience in customer service and excellent problem-solving skills. They will be responsible for taking inbound...
-
Customer Service and Sales Specialist
4 weeks ago
Tempe, Arizona, United States Daikin Full timeJob OverviewWe are seeking a highly skilled Customer Service and Sales Specialist to join our team at Daikin. This role is responsible for providing exceptional customer service, sales support, and conflict resolution in a fast-paced environment.Key Responsibilities:Sales: Assist the branch in building its sales by maintaining house accounts through active...
-
Tempe, Arizona, United States TEMPE CAMERA REPAIR INC Full timeJob SummaryWe are seeking a highly skilled Sales Representative to join our team at Tempe Camera Repair Inc. As a Customer Service Photo Finishing Sales specialist, you will be responsible for providing exceptional customer service and sales support in the field of photography and imaging.Responsibilities:Develop and maintain strong relationships with...
-
Customer Service Manager
2 weeks ago
Tempe, Arizona, United States FSI Talent Partners Full timeJob Title: Customer Service ManagerLocation:Arizona, USAWe are offering a competitive salary of $85,000 - $110,000 per year.Job Description:A customer-focused leader is needed to oversee the Western Region. The ideal candidate will manage the company's customer care department, ensuring sales leads are successfully converted to appointments and scheduled...
-
Customer Service Coordinator
2 days ago
Tempe, Arizona, United States Carvana Full timeJoin Our Team:We're looking for a skilled Data Entry Specialist to join our team at Carvana. As a Data Entry Specialist, you will be responsible for processing and finalizing customer registration data. If you have strong communication skills, a keen eye for detail, and a passion for helping others, this might be the perfect fit for you.About Us:Carvana is a...
-
Customer Experience Specialist
2 days ago
Tempe, Arizona, United States Kroger Full timeCustomer Experience Specialist JobWe are seeking a skilled Customer Experience Specialist to join our bakery team at Fry's Food Stores. As a Customer Experience Specialist, you will play a critical role in creating an exceptional customer experience through outstanding service and quality products. This is a full-time position offering a competitive salary...
-
Customer Experience Specialist
2 weeks ago
Tempe, Arizona, United States Aeropostale Full timeCustomer Service RepresentativeAeropostale is looking for a Customer Experience Specialist to join our retail team. As a Customer Experience Specialist, you will be responsible for building strong relationships with customers, providing personalized fashion advice, and contributing to the success of our store.Main ResponsibilitiesCreate a positive and...
-
Customer Experience Specialist
2 weeks ago
Tempe, Arizona, United States Sunglass Hut Full timeAbout the RoleThe Customer Experience Specialist will play a critical role in driving sales results and delivering exceptional customer experiences at Sunglass Hut. As a specialist, you'll have the opportunity to develop your skills and knowledge in a dynamic retail environment.Key ResponsibilitiesCollaborate with colleagues to achieve sales goals and...
-
Customer Service Specialist
2 weeks ago
Tempe, Arizona, United States Floor & Decor Full time**Join Our Team!**At Floor & Decor, we're passionate about helping customers create beautiful spaces that reflect their personal style.**As a retail sales associate**, you'll be the face of our brand, working closely with customers to understand their needs and deliver exceptional service.**Your Key Responsibilities Will Include:**Acknowledge and greet...
-
Customer Service Representative
2 weeks ago
Tempe, Arizona, United States La Frontera Center Inc. Full timeKey ResponsibilitiesAs an Employment Specialist, your key responsibilities will include:Responding to inquiries from community members, providers, and other stakeholders via phone or emailGathering and recording data from callers, including demographic information and reason for contactSearching databases to identify relevant resources and servicesCreating...
-
Customer Service Representative
2 weeks ago
Tempe, Arizona, United States Arizona State University Full timeRole SummaryThis position offers a unique opportunity for a current Arizona State University student to develop essential skills and gain valuable work experience. As a Student Customer Service Specialist, you will be responsible for providing exceptional customer service and supporting the daily operations of ASUEP.About the JobWe are looking for a highly...
-
Customer Experience Specialist
2 weeks ago
Tempe, Arizona, United States DICK'S SPORTING GOODS INC Full timeWe are seeking a Customer Experience Specialist to join our team at DICK'S Sporting Goods. In this critical role, you will be responsible for ensuring a seamless and enjoyable shopping experience for our customers.As a Customer Experience Specialist, you will be part of a dynamic team that shares a passion for sports and customer service. We strive to create...
-
Customer Acquisition Specialist
2 weeks ago
Tempe, Arizona, United States DHL Express Full timeDHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities.We are looking for a highly motivated Customer Acquisition Specialist who will qualify leads by telephone and...
-
Customer Service Specialist
3 weeks ago
Tempe, Arizona, United States The Fountain Group Full timeJob OverviewWe are seeking a highly skilled Customer Support Representative to join our team at The Fountain Group.This is a fantastic opportunity for individuals looking to excel in a dynamic and growing environment. As a Customer Support Representative, you will play a critical role in ensuring the highest level of quality and customer satisfaction across...
-
Customer Experience Specialist
2 days ago
Tempe, Arizona, United States Buffalo Wild Wings Full timeAbout the RoleWe are looking for a Customer Experience Specialist who is passionate about delivering outstanding service and creating memorable experiences for our customers. If you have a flair for hospitality and a passion for sports, we want to hear from you!