Customer Support Specialist

1 week ago


Tempe, Arizona, United States TEKsystems Full time
Job Description

We are seeking a skilled Customer Support Specialist to join our team at TEKsystems. As a Service Desk Agent, you will be the first point of contact for our clients and will be responsible for providing exceptional customer service and technical support.

Key Responsibilities:

  • Assist clients with technical issues and provide solutions in a timely and professional manner.
  • Provide technical support for a wide range of products and services.
  • Document and track client issues and resolutions.
  • Collaborate with internal teams to resolve complex technical issues.

Requirements:

  • 1-3 years of customer service experience.
  • Ticketing queue experience.
  • MS Office experience.

We are looking for a team player who is passionate about providing excellent customer service and has a strong technical background. If you are a motivated and detail-oriented individual who is looking for a new challenge, we encourage you to apply.



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