Tempe Customer Service Agent

3 weeks ago


Tempe, Arizona, United States CarMax Full time

As a Customer Service Agent in Tempe, you will be responsible for providing exceptional customer experiences by handling a wide range of customer service interactions. As a member of our high-energy team, you will work together to meet goals and deliver results.

  • You will connect with customers online and over the phone to answer their questions, conduct follow-ups, and confirm appointments.
  • Triage incoming calls to the appropriate person or department to best assist the customer.
  • Complete administrative tasks such as processing payments and updating information in our CarMax systems.
About Our Company

CarMax disrupted the auto industry by delivering the honest, transparent, and high-integrity experience customers want and deserve. We help every associate grow their career and achieve their best, at work and in their community.

The estimated salary for this position is $55,000-$70,000 per year, depending on location and qualifications. To qualify, you must have a high school diploma or equivalent, thrive in a fast-paced environment, speak and listen effectively with CarMax customers, and meet minimum technology requirements.



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