In-Office Sales Associate

1 week ago


Selma, Alabama, United States Fred Loya Insurance Full time
Job Overview

Position: Customer Service Representative

Location: Selma, AL

Job ID: JOB DESCRIPTION

Role Summary

The Customer Service Representative plays a crucial role in the sales and service of auto insurance policies. This position involves not only selling new policies but also renewing and servicing existing ones while actively seeking opportunities for new business.

Benefits
  • Performance-based bonuses
  • Comprehensive training programs
  • Paid holidays and vacation days
  • Health, dental, vision, and life insurance options available
  • 401K matching
  • Potential for rapid career advancement
  • Regular performance evaluations every six months
Qualifications
  • Minimum age of 18 years
  • Bilingual skills (English/Spanish) preferred
  • Professional business attire required
  • High School diploma or equivalent
  • Full-time availability
  • Must meet state licensing requirements
  • Strong customer service and communication skills
  • Reliable transportation necessary
  • Goal-oriented and self-motivated
  • Ability to engage potential clients and present services effectively
  • Assertive with a commitment to providing exceptional customer experiences
Key Responsibilities
  • Deliver professional and courteous service to both internal and external clients
  • Address inquiries related to customer policies
  • Process payments and manage transactions
  • Identify and address potential customer needs regarding their policies
  • Follow up with clients on quotes, renewals, and cancellations
  • Participate in marketing initiatives for business development as needed
  • Maintain a tidy and organized workspace
  • Conduct vehicle inspections as required
  • Take photographs of vehicles (physical flexibility required)
  • Manage bank deposits
  • Perform additional duties as assigned
Benefit Conditions
  • Waiting periods may apply
  • Eligibility limited to full-time employees
COVID-19 Precautions
  • Provision of personal protective equipment
  • Implementation of social distancing guidelines
  • Sanitization and cleaning procedures in place

Fred Loya Insurance is an Equal Opportunity Employer. We are committed to hiring the most qualified candidates without regard to race, color, sex, religion, age, national origin, sexual orientation, gender identity/expression, disability, citizenship, or veteran status.



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