Service Center Operations Manager
2 weeks ago
Position Title: Service Center Operations Manager
Organization: The Salvation Army, USA Southern Territory
Overview: The Salvation Army is a globally recognized non-profit organization with a mission-driven focus. We are seeking a Service Center Operations Manager to oversee the daily functions of our service center, which includes multiple thrift stores and operational offices.
Key Responsibilities:
1. Manage and coordinate the daily operations of the service center, ensuring effective service delivery and operational efficiency.
2. Recruit, train, and supervise a dedicated team of staff and volunteers to meet the center's objectives.
3. Maintain accurate financial records, including bookkeeping, sales data, and payroll information.
4. Engage with clients to assess their needs and provide appropriate services.
5. Act as a representative of The Salvation Army within the community, promoting our mission and services.
6. Oversee the intake and processing of thrift store donations, ensuring proper pricing and inventory management to optimize sales.
Qualifications:
- Knowledge of social service administration principles and practices.
- Proficiency in bookkeeping and financial management.
- Familiarity with marketing and public relations strategies to enhance community awareness of services.
- Experience in personnel management and supervision.
- Strong ability to build and maintain relationships with community organizations for effective referrals.
- Excellent communication skills in English, both written and verbal.
- Capacity to perform mathematical calculations and maintain accurate records.
Education and Experience:
- An Associate's Degree in Business or a related field is preferred.
- A minimum of three years of successful experience in a retail environment, with at least two years in a supervisory role.
- Ability to quickly learn and adapt to the social services aspects of the position.
Work Environment:
- The role requires regular walking, standing, kneeling, and occasional sitting or driving.
- Work is conducted in a standard office and retail environment with minimal physical discomforts.
Commitment:
All employees acknowledge that The Salvation Army is a faith-based organization and agree to uphold its religious mission.
Equal Opportunity:
We value diversity and encourage applications from all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status.
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