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Technical Sales Specialist

2 months ago

Selma, Alabama, United States Hoffman & Hoffman Full time
Position Title: Technical Sales Specialist - Hydronic and Pumping Solutions
Company: Hoffman Hydronics

Are you adept at grasping complex technical concepts? Do you excel in communication? Is building strong relationships with clients a priority for you? Do you seek a compensation structure that reflects your dedication and effort? Would you thrive in a collaborative environment that upholds core values to propel business success?

We invite you to explore the opportunity of joining us as a Technical Sales Specialist.

About Us

Hoffman Hydronics (HHY) specializes in hydronic HVAC and engineered plumbing solutions tailored for commercial facilities, educational institutions, healthcare establishments, and universities. Our team of specialists collaborates with clients to enhance comfort, minimize energy usage, and prolong the lifespan of HVAC systems. As a leader in the HVAC sector, HHY proudly partners with top-tier manufacturers to deliver hydronic solutions across various industries and building types.

Recognized as one of the Best Employers in NC for multiple years,

Hoffman Hydronics is actively searching for qualified Technical Sales Specialists who:
  • Possess a solid understanding of hydronic and pumping systems.
  • Can select and specify pumps and related equipment.
  • Understand and navigate the sales process effectively.
  • Identify and address customer needs, including generating quotes and securing orders.
  • Develop and maintain a network of contacts and a robust pipeline of opportunities to meet sales objectives.
  • Utilize innovative sales tools to strategically plan and enhance business opportunities within accounts.
  • Ensure customer satisfaction with our products and services.
  • Propose improvements in equipment, processes, or materials to drive cost reductions or operational enhancements.
  • Monitor sales trends and evaluate product performance.
  • Continuously improve sales skills and product knowledge.
  • Build and nurture relationships with commercial and industrial clients.
Additional responsibilities include:
  • Upholding and embodying the core values of Hoffman Hydronics.
  • Collaborating with branch personnel to guarantee exceptional customer service from order to delivery and beyond.
  • Responding to customer inquiries and special requests.
  • Collecting and organizing data for reports, presentations, and special projects.
  • Creating owner sales plans and achieving successful sales with key customers.
  • Maintaining records of sales and customer interactions by updating our ERP system.
  • Ensuring customer satisfaction by addressing concerns, implementing corrective actions, and communicating effectively with clients and staff.
  • Gathering customer feedback to relay perceptions to management.
  • Working closely with team members across the organization.
  • Contacting relevant parties to facilitate the renewal of service agreements.
Education and Experience Requirements
  • Bachelor's Degree in Engineering from an accredited institution or a comparable combination of education and experience.
  • A minimum of 4 years of prior sales experience in the HVAC industry.
Skills and Qualifications
  • Demonstrated knowledge of hydronic and pumping systems.
  • Familiarity with products and vendors.
  • A strong sales presence.
  • Detail-oriented with a professional demeanor and reliability.
  • Ability to work independently and collaboratively with a focus on accuracy and timeliness.
  • A personal commitment to producing thorough and precise results.
  • Exceptional written, verbal, and presentation skills.
  • Proven problem-solving, leadership, and listening abilities.
Working Conditions
  • Standard office environment.
  • Moderate lifting may be necessary to handle equipment, files, and supplies.
  • Extensive travel required.
  • Flexibility to work overtime or weekends as needed.
  • Occasional outdoor work in varying weather conditions.
This job description aims to provide insight into the essential functions and primary duties of this role. It is not intended to be an exhaustive list of all responsibilities, skills, and tasks that may be assigned. Additional functions and requirements may be designated by management as deemed appropriate. This document does not constitute a contract and is subject to change at the discretion of Hoffman Hydronics, LLC.

EOE/Disabled/Veterans