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Customer Service Representative

2 months ago

Selma, Alabama, United States Southeastern Grocers Full time
Job Summary

The Cashier Associate is a vital member of our retail team, responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers. As a Cashier Associate, you will be the face of our company, interacting with customers, processing transactions, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Provide prompt, courteous, and friendly service to customers, responding to their needs and resolving any issues in a professional manner.
  • Transaction Processing: Accurately process customer transactions, handle cash, credit, and debit payments, and provide correct change as needed.
  • Store Maintenance: Maintain a clean and organized store environment, restock shelves, and report any maintenance or safety issues to management.
  • Team Collaboration: Work collaboratively with other team members to achieve sales goals, provide support during peak periods, and maintain a positive and productive work environment.
Requirements
  • Education: High school diploma or equivalent required.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to interact with customers and colleagues in a professional manner.
  • Teamwork: Ability to work collaboratively as part of a team, providing support and assistance as needed.
  • Adaptability: Flexibility to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
Preferred Qualifications
  • Previous Retail Experience: Previous experience in a retail environment, preferably in a customer-facing role.
  • Leadership Skills: Ability to lead by example, motivate team members, and provide guidance and support as needed.