Senior Member Service Liaison
3 weeks ago
Job Summary
As a Senior Member Service Representative at University Health System, you will serve as a liaison to members and providers regarding benefits and services, resolving member and provider issues, and providing information regarding all aspects of the Special Member Service.
Key Responsibilities
- Provide comprehensive knowledge of STAR Kids and STAR PLUS programs to members and providers.
- Resolve member and provider issues in a timely and professional manner.
- Offer information and support regarding all aspects of the Special Member Service.
Requirements
- Has comprehensive knowledge of STAR Kids and STAR PLUS programs.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment.
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