Customer Service Liaison
5 days ago
At Draw House Concepts, we are seeking a skilled Customer Service Liaison to provide exceptional support to our clients and partners. In this role, you will handle inquiries, assist with project-related communications, and ensure a smooth and positive experience for every customer.
Key Responsibilities:
- Respond promptly and professionally to customer inquiries via various channels.
- Help customers resolve issues and complaints effectively and efficiently.
- Provide comprehensive product information and guidance to customers.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with internal teams to enhance customer experience and address issues.
- Manage multiple priorities and inquiries simultaneously while ensuring timely follow-up and resolution.
Qualifications:
- High school diploma or equivalent
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to manage multiple tasks efficiently in a fast-paced environment.
Benefits:
- Competitive salary.
- Paid time off and holidays.
- Opportunities for career advancement.
- Health, dental, and vision insurance.
We are looking for a dedicated and resourceful individual to support our valued clients and contribute to our team's success.
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