Customer Service Liaison

5 days ago


San Antonio, Texas, United States Draw House Concepts Full time

At Draw House Concepts, we are seeking a skilled Customer Service Liaison to provide exceptional support to our clients and partners. In this role, you will handle inquiries, assist with project-related communications, and ensure a smooth and positive experience for every customer.

Key Responsibilities:

  • Respond promptly and professionally to customer inquiries via various channels.
  • Help customers resolve issues and complaints effectively and efficiently.
  • Provide comprehensive product information and guidance to customers.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with internal teams to enhance customer experience and address issues.
  • Manage multiple priorities and inquiries simultaneously while ensuring timely follow-up and resolution.

Qualifications:

  • High school diploma or equivalent
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to manage multiple tasks efficiently in a fast-paced environment.

Benefits:

  • Competitive salary.
  • Paid time off and holidays.
  • Opportunities for career advancement.
  • Health, dental, and vision insurance.

We are looking for a dedicated and resourceful individual to support our valued clients and contribute to our team's success.



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