Healthcare Liaison
4 weeks ago
POSITION SUMMARY/RESPONSIBILITIES
As a key member of the University Health System- San Antonio team, the Member Service Representative plays a vital role in ensuring the highest level of service to our members.
Responsibilities:
\t* Serve as a liaison between members and providers to resolve service issues
\t* Provide accurate and timely information to members via phone
\t* Ensure compliance with HIPAA-related policies and procedures
EDUCATION/EXPERIENCE:
\t* High school graduation or equivalent required
\t* One year of college-level courses in business, healthcare administration, or related fields preferred
\t* Minimum one year of HMO experience preferred
\t* Healthcare problem resolution experience preferred
If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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