Account Services Liaison

1 month ago


San Antonio, Texas, United States University Health Full time

POSITION SUMMARY

As a key member of the University Health team, the Account Services Specialist plays a vital role in ensuring seamless interactions between employer groups, members, brokers, and regulatory staff.

Responsibilities:

\u2022 Serves as a liaison to resolve account service issues, contractual issues, and provides information to customers by phone, mail, or in person.

\u2022 Ensures compliance with HIPAA-related policies in all aspects of operations within Corporate Communications & Marketing.


EDUCATION/EXPERIENCE:

\u2022 Bachelor's degree in Marketing, Public Relations, or a minimum of four years in healthcare administration, managed care, or the general healthcare industry.

\u2022 Strong customer service, outreach, and account services experience is preferred.


LICENSURE:

\u2022 Valid Texas driver's license is required.



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