Account Management and Operations Lead

4 days ago


Union, Missouri, United States Children's Factory Full time

About Us

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We're Children's Factory, a leading manufacturer and distributor of high-quality products for child development centers, preschools, and elementary education. For over 40 years, we've been dedicated to creating inspired spaces for imagination and learning.

We're passionate about providing the resources children need to thrive and discover their full potential. That's why we're looking for talented professionals like you to join our team.

Your Role

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As an Operations Specialist - Sales Growth, you'll play a crucial role in enhancing the success of our Sales, Customer Service, and E-commerce teams. You'll be responsible for managing organizational data and processes to ensure alignment with strategic goals, driving growth in customer accounts.

You'll own the order management process for assigned accounts, ensuring timely provision of required data and updates to meet customer needs. This includes collaborating with Sales and Customer Service to complete quotations, both product and freight, ensuring accuracy and compliance with organizational goals.

Key Responsibilities

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  • Manage organizational data and processes to ensure alignment with strategic goals, driving growth in customer accounts.
  • Own the order management process for assigned accounts, ensuring timely provision of required data and updates to meet customer needs.
  • Collaborate with Sales and Customer Service to complete quotations, both product and freight, ensuring accuracy and compliance with organizational goals.
  • Implement organizational pricing strategies, overseeing data review and upload in the company ERP system.
  • Manage key projects, such as promotional activities, pricing updates, and cost reductions, ensuring successful implementation of project goals.

Requirements

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  • Minimum of 5 years of sales or account management experience and/or early childhood industry experience.
  • Bachelor's Degree preferred.
  • High energy with a sense of urgency in responding to customer needs.
  • High level of personal and professional integrity.
  • Attention to detail in maintaining required records and reports.

Salary Information

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The estimated salary for this position is $100,000 - $130,000 per year, depending on location and experience.



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