Collections Specialist

3 days ago


Union, Missouri, United States Franklin County Full time

Job Summary:

We are seeking a highly motivated and detail-oriented Collections/Billing Clerk to join our team at Franklin County. This individual will be responsible for providing exceptional customer service, collecting and processing tax payments, and maintaining accurate records.

Key Responsibilities:

  • Provide customer service in person and over the phone, responding to inquiries from taxpayers, loan and title companies, and other agencies.
  • Collect current and delinquent taxes, including merchant, personal property, levee, and real estate taxes, and enter payments into the computer system.
  • Issue Merchant licenses and Auctioneer licenses, and prepare copies of receipts and unpaid bills.
  • Balance cash drawers daily, run credit reports, and document amounts in each drawer and compare to receipts.
  • Perform other duties as assigned by management.

Requirements:

To be successful in this role, you must have a high school diploma or equivalent, and two years of general accounting or bookkeeping experience. You should also possess knowledge of Missouri State statutes, modern office practices and procedures, accounting principles and practices, and customer service and telephone etiquette and practices.

Working Environment:

This position is based in a standard office environment and requires sitting for extended periods of time, standing, walking, bending, reaching, and lifting objects up to 25 pounds.

Salary: $45,000 - $55,000 per year, depending on experience.



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