Desktop Support Engineer

4 days ago


Washington, Washington, D.C., United States Agil3 Technology Solutions (A3T) Full time
About the Job

We are seeking a highly motivated Desktop Support Engineer to join our team at Agil3 Technology Solutions (A3T). The successful candidate will have excellent technical skills, including experience with LAN hardware and software, as well as knowledge of desktop support services.

Key Responsibilities
  • Provide technical assistance to users experiencing trouble with their applications
  • Troubleshoot problems utilizing diagnostic software when possible
Requirements
  • A bachelor's degree in computer science, Information Systems, or related field of study
  • 4 years' experience in a related field
  • IAT Level I certification
  • Knowledge of ServiceNow ticketing system
Company Overview

Agil3 Technology Solutions LLC ('A3T') is a Northern Virginia based, ISO 9001:2018, ISO 20000 & ISO 27001 Certified, 8a, Women-Owned (WOSB) and Service-disabled Veteran-Owned (SDVOSB) small business. A recent recipient of the prestigious Washington Technology TOP 50 award, A3T is experiencing industry leading recognition and growth.



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