Desktop Systems Engineer

9 hours ago


Washington, Washington, D.C., United States KeenLogic Full time
Job Opportunity: Desktop Systems Engineer

KeenLogic is seeking a Desktop Systems Engineer to join our team. This is a full-time on-site position that offers a competitive salary and benefits package, including health insurance, retirement plan, and life insurance.

The successful candidate will have 6+ years of experience in desktop support and will be proficient in Windows operating systems, Active Directory, and SCCM. They will also have excellent troubleshooting and diagnostic skills, as well as the ability to work independently and as part of a team.

Duties and Responsibilities:
  • Design, implement, and maintain desktop systems for employees
  • Troubleshoot and diagnose hardware, software, and network issues
  • Document and track incidents using our ticketing system
  • Collaborate with other teams to implement hardware and software upgrades
  • Develop and maintain knowledge base articles and procedures
  • Stay up-to-date with industry trends and best practices


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