Desktop Support Professional
4 days ago
We are seeking a skilled Desktop Support Professional to join our team at F2OnSite, the fastest growing IT field services company in the United States. As a key member of our technical staff, you will be responsible for providing top-notch hardware support and break-fix services to our clients.
Estimated Salary: $60,000 - $80,000 per year
Job Description
- Provide on-site support for various technology-based products, including desktops, laptops, printers, and servers.
- Perform troubleshooting, repair, and maintenance activities to ensure optimal system performance.
- Install, migrate, and deploy new hardware technologies, including point of sale systems and LCDs.
- Communicate effectively with clients and colleagues to resolve issues efficiently.
- Work collaboratively with our team to meet customer service satisfaction levels and operational metrics.
Requirements
- Technical school certification or equivalent experience (2-3 years) in IT field.
- Knowledge of relevant software and hardware systems.
- Understanding of ITIL methodologies.
- A+ certification desired.
- Maintain required OEM certifications as directed by Management.
Benefits
- Competitive salary range ($60,000 - $80,000 per year).
- Ongoing training and professional development opportunities.
- Potential for overtime pay and bonuses.
- Opportunities for career advancement within the company.
About Us
F2OnSite is a leading provider of IT field services, with hundreds of employee technicians across the US. We specialize in hardware break-fix services, migrations, installations, and deployments. Our focus is on delivering exceptional client experiences and building long-term relationships.
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