Operations Manager

1 day ago

Norfolk, Virginia, United States BrandSafway Full time
Job Summary

BrandSafway is seeking an experienced Operations Manager to oversee the day-to-day activities of our Branch Office. This key role will be responsible for coordinating and supervising warehouse, inventory, and customer service operations to maximize branch revenue and profitability.

Key Responsibilities
  • Supervise and coordinate scaffolding inventory management activities to optimize equipment usage rates.
  • Procure equipment for jobs and ensure timely and accurate pickup and delivery of scaffolding inventory to meet customer expectations.
  • Process inventory reporting, balance inventory levels, and move and/or receive equipment from other branches to meet customer needs.
  • Control inventory levels to reduce costs while fulfilling customer expectations.
  • Maintain continuous contact with customers and field personnel to reconcile service requirements with available materials.
  • Complete and input customer orders.
  • Supervise warehouse activities to fulfill customer requirements, including scheduling drivers and warehouse personnel, deliveries, pickups, and transfers.
  • Prioritize work and alter the work schedule to deal with shifting priorities during the workday or week.
  • Train employees in new and/or improved work techniques and provide training relating to and enforce safety regulations.
  • Comply with federal (OSHA) and state safety rules and maintain safety and occupational health related reporting.
  • Supervise equipment maintenance efforts to maximize equipment availability, including overseeing fleet management and ensuring compliance with DOT regulations.
  • Supervise and/or perform customer service related activities, including reviewing sales staff generated material lists for accuracy and/or missing items.
  • Provide leadership to and manage the work activities of direct reports and other branch employees.
  • Develop and continuously monitor personal performance management plans.
  • Perform general clerical work relating to inventory processing.
Requirements
  • Requires education generally equivalent to a High School diploma.
  • Desirable for the incumbent to have attained additional business-related education, such as an Associate's Degree in Business.
  • Requires 2 to 5 years of operations management experience.
  • Desirable for the incumbent to have previous experience in the construction industry.
  • Requires formal forklift training and 1-3 years of experience.
  • Requires PC proficiency, specifically with Microsoft Office programs such as Excel.
  • Requires excellent oral and written skills to effectively communicate with employees, customers, and personnel at other branch offices.
  • Requires strong leadership abilities to inspire and coach employees to accomplish strategic goals and related tasks.
  • Requires ability to process complex time-sensitive data and information from multiple sources, make decisions based on this data, and to effectively communicate the related required actions to customers and subordinate personnel.
  • Requires proficiency in spelling, punctuation, grammar, and basic business math.
  • Requires the ability to think critically and problem-solve.
  • Requires good organizational skills and good judgment in making decisions.
Equal Opportunity Employer

BrandSafway, including its subsidiaries, is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, religion, gender, marital status, sexual orientation, age, disability, special disabled or Vietnam or other era veteran status.

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