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Technical Support Specialist

2 months ago

Philadelphia, Pennsylvania, United States Twenty Bridge Staffing Full time
Job Description

We are seeking a highly skilled Technical Support Specialist to join our team at Twenty Bridge Staffing.

Key Responsibilities:

  • Develop and maintain computer-based applications to support business needs.
  • Test, debug, document, and maintain programs.
  • Work with internal and external customers at a high level to determine IS needs and provide desired results.
  • Coordinate meetings with customers and present ideas in clear and concise fashion.
  • Create detailed project outlines and application design document specifications.
  • Design applications to meet customer needs.
  • Formulate and define scope (requirements) and objectives based on user needs and thorough understanding of business processes.
  • Work with stakeholders on process improvement projects designed to improve results.
  • Gather and analyze information and provide recommendations to address and resolve root causes.

Requirements:

  • Excellent oral and written communication skills.
  • Ability to coordinate multiple projects of varying size and scope simultaneously.
  • Ability to work at a department level.

About Twenty Bridge Staffing:

We are a leading staffing agency dedicated to providing top talent to our clients. Our team is passionate about delivering exceptional service and supporting our clients' business goals.