Technical Support Specialist

3 days ago


Philadelphia, Pennsylvania, United States Loxone Full time
Technical Support Role

At Loxone, we're passionate about making smart homes and building automation accessible to everyone. As a Technical Support Specialist, you'll play a crucial role in helping our partners succeed in project design and execution.

Key Responsibilities
  • Provide expert phone, video, and email support to partners
  • Onboard new partners to ensure a smooth transition
  • Build strong relationships with partners through regular communication
  • Identify opportunities to increase revenue with existing partners
  • Collaborate with partners to design and plan showrooms
Requirements
  • Degree in a relevant technical field
  • Strong technology and sales enthusiasm
  • Excellent communication skills
  • Electrical, network, or programming skills
  • Strong desire to learn and grow
What We Offer
  • Comprehensive one-month training in Austria with all costs covered
  • Opportunity to travel to Europe for training
  • Competitive and fixed salary
  • Benefits include 401k, medical, dental, and PTO
  • Flexible working hours between 7am and 7pm
  • A dynamic and growth-oriented team

We're committed to creating a positive and supportive work environment. If you're passionate about technology and customer success, we'd love to hear from you.



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