Food and Beverage Operations Supervisor

1 week ago


Pauma Valley, California, United States Casino Pauma Full time
Job Overview

SUMMARY:

The Food and Beverage Operations Supervisor is accountable for managing the overall activities of the dining and bar services during their designated shift.

KEY RESPONSIBILITIES:

  • Supervise all food and beverage services during the assigned shift.
  • Manage and finalize bi-weekly payroll processes.
  • Oversee the procurement of food and beverage supplies to maintain adequate inventory levels.
  • As needed, fulfill roles such as bartender, hostess, cashier, and server to ensure smooth operations.
  • Address employee inquiries and offer guidance in their job functions.
  • Train new staff members in their roles and assist with any arising challenges.
  • Handle customer complaints and resolve issues effectively.
  • Create staff schedules to optimize operational efficiency.
  • Communicate shift details to team members.
  • Monitor shifts and transitions to ensure appropriate staffing levels.
  • Complete necessary documentation for the shift.
  • Perform additional duties as required.

QUALIFICATIONS:

• A minimum of one to two years of experience in food and beverage operations along with supervisory experience or successful completion of a supervisory training program.

• Understanding of restaurant and bar operations along with guest service principles.

• Familiarity with the preparation of alcoholic beverages.

• Strong guest service orientation.

• Ability to identify signs of intoxication in patrons.

• Proficient in organizational and communication skills.

• Capability to foster a team-oriented environment.

EDUCATION:

A High School Diploma or GED is required; some college education is preferred.

Company Overview

Casino Pauma is recognized as the leading local casino, where familiarity and community are paramount. We take pride in our employees and guests, ensuring they feel like part of our family.



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