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Pro Sales Manager

2 months ago

Austin, Texas, United States Home Depot Full time
Job Summary

We are seeking a highly skilled Pro Sales Manager to lead our team in Austin. As a key leadership role, you will be responsible for driving outside sales and profitability growth through Managed Accounts for a market.

Key Responsibilities:
  • Execution (20%):
    • Drive compelling Pro performance in terms of growth, profitability, and Pro customer satisfaction
    • Deliver consistent portfolio execution
    • Identify and implement best practices
    • Conduct weekly sales updates, monthly, and quarterly business reviews
  • Leadership (40%):
    • Provide direction and guidance to Outside Sales team on all aspects of regional professional sales
    • Drive and lead market-based change
    • Coach and train Pro Account Representatives through customer visits and management
  • Planning (20%):
    • Understand the market competitive environment and develop strategies to win across all Pro customer segments and all Home Depot departments
    • Develop an operating plan to drive Pro outside sales within the respective market to achieve sales targets
  • Customer Service (20%):
    • Build strong relationships and deep understanding of the Pro Customer needs with a focus on fulfilling those needs
Requirements:
  • Direct Manager/Direct Reports:
    • This position typically reports to Regional Pro Sales Manager
    • This position has 7 direct reports
  • Travel Requirements:
    • Typically requires overnight travel 5% to 20% of the time
  • Physical Requirements:
    • Most all of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds)
  • Working Conditions:
    • Located in a comfortable indoor area
    • Any unpleasant conditions would be infrequent and not objectionable
Qualifications:
  • Minimum Qualifications:
    • Must be eighteen years of age or older
    • Must be legally permitted to work in the United States
    • 3+ years of previous leadership experience
  • Preferred Qualifications:
    • Working knowledge of Microsoft Office Suite
    • Demonstrated ability to collaborate and work effectively with cross-functional teams
    • Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
    • 4 years account management/sales management experience
    • 4 plus years home improvement or home building industry experience
    • Successful professional growth in a high-paced retail environment
Education:
  • Minimum Education:
    • The knowledge, skills, and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job
  • Preferred Education:
    • No additional education
Competencies:
  • Action Oriented
  • Being Resilient
  • Persuades
  • Builds Effective Teams
  • Builds Networks
  • Communicates Effectively
  • Customer Focus
  • Drives Results
  • Demonstrates a strong ability to create and cultivate an active network of relationships both inside and outside the organization
  • Strong leadership and negotiation skills
  • Excellent communication skills
  • Builds effective partnerships throughout the organization
  • Follows through on commitments
  • Makes Solid Decisions
  • Creates an Inclusive Environment
  • Gets Results
  • Functional Competence

The Home Depot is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.