Automotive Parts Sales Associate
1 week ago
Automotive Parts Sales Associate
Job Category: AUTO-Parts Department
Primary Responsibilities:
The Automotive Parts Sales Associate is responsible for:
Safeguarding the legal, financial, and ethical integrity of the Larry H. Miller Dealerships.
Meeting sales and profit objectives to enhance business while maintaining high standards of customer satisfaction.
Identifying opportunities to optimize operational efficiencies and elevate customer service.
Providing mentorship to support colleagues in achieving their goals.
Reports to: Parts Manager
Key Responsibilities:
Over 50% of the workweek is dedicated to sales and gathering customer information regarding parts requirements. Over 50% of compensation is commission-based.
Maintain a comprehensive understanding of warranty policies and return procedures. Ensure a clean and safe working environment at all times, adhering to all OSHA/EPA regulations. Demonstrate the ability to manage job-related stress and interact effectively with others in the workplace. Perform additional duties as assigned by management.
Qualifications:
1. Education
2. Experience
Preferred: 1+ years of experience in an automotive Parts Department and 1+ years of sales experience. Must possess a valid driver's license and maintain a Motor Vehicle Record in compliance with company policies.
3. Skills
Communication: Basic reading and writing skills, ability to effectively convey information, and active listening to understand the perspectives of customers and colleagues.
4. Knowledge
Familiarity with Larry H. Miller Dealerships' management systems is advantageous. Proficient in using computers and software for data entry and information processing. Knowledge of Microsoft Office products is essential. Understanding of the English language, including grammar and composition.
Customer Service: Knowledge of customer service principles, including needs assessment and quality standards.
Sales and Marketing: Understanding of sales techniques and marketing strategies.
Mechanical: General knowledge of tools and machinery, including their maintenance and repair.
5. Personal Attributes
Adaptability: Ability to adjust to changing work environments and manage competing demands.
Interpersonal Skills: Maintains confidentiality and openness to new ideas.
Leadership: Ability to guide and set an example of ethical practices.
Time Management: Effective methods for managing time to ensure a cohesive workflow within the department.
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