Current jobs related to Customer Success Representative - Richardson, Texas - Simco Electronics

  • Customer Service Representative

    1 month ago

    Richardson, Texas, United States Lennox Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Lennox. As a Customer Service Representative, you will be responsible for handling a variety of incoming customer calls and fulfilling customer needs to ensure customer satisfaction.Key Responsibilities:Handle inbound...

  • Customer Service Representative

    4 weeks ago

    Richardson, Texas, United States Texans Credit Union Full time

    Job OverviewTexans Credit Union is seeking a highly skilled Member Service Representative to join our Member Connect (Call Center) team. This role is ideal for individuals who excel in providing exceptional customer service via phone and have a passion for delivering personalized support to our members.Key ResponsibilitiesAs a Member Service Representative,...

  • Customer Success Advocate

    1 month ago

    Richardson, Texas, United States Lennox Full time

    Job DescriptionAt Lennox, we're committed to delivering exceptional climate-control solutions that make a difference in people's lives. As a Customer Success Advocate, you'll play a vital role in helping us achieve this goal.Key ResponsibilitiesProvide sales support to Residential National Account Customers through inbound calls and email inquiries.Fulfill...

  • Customer Success Advocate

    4 weeks ago

    Richardson, Texas, United States Lennox Full time

    Job Description:At Lennox, we are seeking a highly skilled Customer Success Advocate to join our team. As a key member of our sales support team, you will play a critical role in providing exceptional customer service to our residential national account customers.Key Responsibilities:Provide sales support to residential national account customers through...

  • Customer Service Representative

    4 weeks ago

    Richardson, Texas, United States Fossil Full time

    Customer Service Representative Job DescriptionFossil is seeking a Customer Service Representative to provide technical support to our internal team, collaborate with colleagues and external partners, ensure orders are processed smoothly, and offer exceptional support to both customers and fellow customer service representatives.Key...

  • Customer Service Representative

    3 weeks ago

    Richardson, Texas, United States Air Distribution Technologies, Inc. Full time

    Job Summary:Air Distribution Technologies, Inc. is seeking a Customer Service Representative to provide support for accounts and channels, process orders, and respond to customer inquiries.Key Responsibilities:Act as primary communications link between customers, sales staff, plants, and other departments on inquiries, order-related issues, product...

  • Customer Service Representative

    1 month ago

    Richardson, Texas, United States Aramark Full time

    Job Title: Call Center RepresentativeThe Call Center Representative is a key member of our team, responsible for providing exceptional customer service and ensuring seamless service delivery. Key Responsibilities:Respond to inbound calls and requests for service, allocating the accurate resources to facilitate the transport of goods and services.Work closely...

  • Customer Service Representative

    4 weeks ago

    Richardson, Texas, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and creating a positive experience for our guests.Key Responsibilities:Greet customers and provide them with a positive, engaging experience.Take customer orders using our technology and Point of...

  • Bilingual Customer Service Representative

    4 weeks ago

    Richardson, Texas, United States DebtBlue Full time

    Job SummaryDebtBlue is seeking a highly skilled Bilingual Customer Service Representative to serve as the primary point of contact for clients enrolled in our debt settlement program. The ideal candidate will possess excellent communication skills, empathy, and a strong ability to multitask in a fast-paced environment.Key ResponsibilitiesProvide exceptional...

  • Customer Service Representative

    3 weeks ago

    Richardson, Texas, United States GEICO Full time

    Customer Service Representative OpportunityGEICO is seeking a skilled Customer Service Representative to join our team in Richardson, TX. As a representative, you will be the first point of contact for our policyholders, handling inquiries, making policy changes, and providing recommendations to ensure exceptional customer service.About the RoleThis is an...

  • Customer Service Representative

    4 weeks ago

    Richardson, Texas, United States Domino's Pizza LLC Full time

    Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for taking phone orders in a friendly and professional manner. This role requires the ability to prepare products, operate all equipment, and stock ingredients from the delivery area to storage, work area, and walk-in cooler.Key ResponsibilitiesTake phone orders in...

  • Customer Service Representative

    4 weeks ago

    Richardson, Texas, United States Gastamo Group Full time

    Birdcall is a rapidly growing, hip fast casual restaurant offering an all-natural, healthy dining experience with made to order food that our guests love.Our community-driven approach is at the heart of everything we do. We're committed to giving back to the local communities we serve through our ONE PERCENT initiative, donating 1% of our sales to support...

  • Customer Service Representative

    4 weeks ago

    Richardson, Texas, United States L&S Mechanical Full time

    Job DescriptionL&S Mechanical is a leading provider of new home construction services in the plumbing industry. As a Customer Service Representative, you will play a crucial role in delivering exceptional customer experiences.Key ResponsibilitiesProvide front-line support to customers, resolving warranty and service issues in a timely and professional...

  • Bilingual Customer Service Representative

    4 weeks ago

    Richardson, Texas, United States Adecco US, Inc. Full time

    Adecco US, Inc. is seeking a highly skilled Bilingual Customer Service Representative to join our team in the Dallas, TX area.As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to clients in both English and Spanish or French, while working effectively in assigned channels such as phone, email,...

  • Customer Service Voice Representative

    4 weeks ago

    Richardson, Texas, United States Chewy Fulfillment Centers Full time

    Customer Service Voice Representative Job DescriptionWe are seeking a motivated Customer Service Voice Representative to join our award-winning customer service team at Chewy Fulfillment Centers. As a Customer Service Voice Representative, you will be responsible for engaging directly with customers who contact us for a variety of topics ranging from helping...

  • Customer Service Representative

    4 weeks ago

    Richardson, Texas, United States Drury Hotels Company, LLC Full time

    Unlock Your Potential at Drury HotelsWe're seeking a highly organized and friendly Customer Service Representative to join our team at Drury Hotels. As a key member of our front desk team, you will be the first point of contact for our guests, providing exceptional service and ensuring a positive experience for all.Key Responsibilities:Assist guests with...

  • Customer Service Representative

    1 month ago

    Richardson, Texas, United States Lennox Full time

    About LennoxLennox is a leading manufacturer of residential and commercial climate-control solutions. With a rich history dating back over a century, the company is committed to innovation, sustainability, and customer satisfaction.Job DescriptionAs a Customer Service Specialist at Lennox, you will play a critical role in ensuring customer satisfaction by...

  • Customer Service Representative

    4 weeks ago

    Richardson, Texas, United States FastSigns Full time

    Are you a people person looking for a career path with constant learning and skills growth? As a Customer Service Specialist at FASTSIGNS, you will be the initial contact with current and prospective customers in our center.You will work with customers through various channels, including email, telephone, and in-person interactions. Your goal will be to...

  • Bilingual Customer Service Representative

    1 month ago

    Richardson, Texas, United States GEICO Full time

    Grow Your Career with GEICOWe're looking for Bilingual Customer Service Representatives to join our team in Richardson, TX. As a key member of our customer service team, you'll provide exceptional service to our policyholders, answering their questions, making policy changes, and providing recommendations.About the RoleThis is an in-office position, and...

  • Bilingual Customer Support Representative

    4 weeks ago

    Richardson, Texas, United States ReqRoute Inc Full time

    Job Summary:ReqRoute Inc is seeking a highly skilled Bilingual Customer Support Representative to join our team. As a key member of our collections team, you will be responsible for outbound and inbound calls with delinquent borrowers, finding solutions to bring their loans to a current status, and processing payments for borrowers with past due payments....

Customer Success Representative

4 weeks ago

Richardson, Texas, United States Simco Electronics Full time
Job Description

Job Summary:

SIMCO is seeking a Customer Success Manager to drive growth and retention of existing accounts in the southwest geography, covering TX and AZ. This hybrid role combines in-person client interactions with office work, allowing for flexibility in completing tasks from a home office or the SIMCO lab.

The primary objective is to retain and grow existing accounts through on-time renewal of contract agreements, applying price increases, and managing client relationships. Key performance indicators include volume and revenue growth of existing accounts, upselling existing accounts by expanding the scope of services provided, and prospecting to cross-sell new accounts.

Effective Customer Success Managers coordinate closely with lab operations and customer service teammates to enhance customer satisfaction. The position requires computer skills to navigate internal systems and software applications, including CRM solutions like Salesforce. Travel is necessary for in-person client meetings.

SIMCO values trust, empathy, and innovation. Ideal candidates are reliable, credible, and sincere, with a strong ability to build trust with existing accounts.

About SIMCO.

SIMCO's mission is to Protecting More People by Delivering Life-Saving Quality Leaner. As the leading provider of calibration and software services for test and measurement instruments, SIMCO is a trusted partner for 60 years and counting. With 20 calibration labs and CERDAAC software serving over 3,000 organizations, SIMCO is ranked #1 globally in customer value leadership for consistently exceeding client expectations.