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Administrative Support Specialist

2 months ago


Dayton Ohio, United States Kettering Health Full time
Job Summary

Kettering Health is a leading healthcare provider seeking a highly organized and detail-oriented Administrative Support Specialist to join our team. As a key member of our medical office staff, you will provide exceptional patient care and administrative support to our healthcare professionals.

Responsibilities
  • Provide a warm and welcoming experience for patients and visitors, ensuring a positive first impression of our healthcare organization.
  • Manage incoming calls, schedule appointments, and coordinate referrals with healthcare providers.
  • Prepare and maintain accurate patient records, ensuring confidentiality and compliance with HIPAA regulations.
  • Perform various administrative tasks, including data entry, mail distribution, and correspondence.
  • Assist with special projects and tasks as assigned by the Practice Manager or healthcare providers.
Requirements
  • High school diploma or equivalent required.
  • Previous experience in a medical office setting or administrative role preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and healthcare providers.
  • Ability to learn and adapt to new software and systems, including electronic medical records.
  • Knowledge of medical terminology and coding systems (CPT and ICD-9) a plus.
Preferred Qualifications
  • Electronic medical records experience, preferably with Epic.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to maintain confidentiality and handle sensitive information with discretion.