Director of Concessions Operations

1 week ago


Chicago, Illinois, United States Levy Sector Full time
Job Summary

The Director of Concessions at Levy Sector will lead the team responsible for creating exceptional experiences for guests. This position involves overseeing all aspects of concessions operations to ensure guest satisfaction, partner relationships, and financial success. The ideal candidate is an experienced leader with a focus on people and quality standards.

Detailed Responsibilities
  • Oversee concessions operations, ensuring seamless execution and exceptional guest experiences.
  • Recruit, train, and develop a high-performing team of concession staff.
  • Drive improvements in guest satisfaction and financial results through data analysis and strategic planning.
  • Foster a culture of engagement and teamwork within the concessions department.
  • Plan and execute seasonal and event-driven concessions strategies.
  • Conduct menu analysis and develop promotions to drive sales and revenue growth.
  • Manage cash drops, inventory, and concessions areas to ensure optimal efficiency and profitability.
  • Provide coaching and guidance to team members to enhance their skills and performance.
  • Maintain accurate financial records and reports, including payroll and subcontractor communications.
  • Ensure compliance with all relevant laws, regulations, and company policies.
  • Support location activities and properties, including event planning and execution.
  • Oversee inventory management and product transfers to ensure seamless operations.
Requirements and Qualifications
  • 5+ years of experience in food and beverage operations, preferably in a leadership role.
  • Bachelor's degree in hospitality management or a related field.
  • Strong computer literacy and passion for hospitality, with a focus on innovation and customer satisfaction.
  • Excellent interpersonal and stakeholder management skills, with the ability to build strong relationships with guests, partners, and team members.
  • Ability to work evenings, weekends, and flexible hours as required.
About Levy Sector

Levy Sector is a leading provider of sports and entertainment hospitality, delivering exceptional experiences at various venues. With a focus on innovation and diversity, Levy Sector has received industry recognition for its excellence in service and operations.



  • Chicago, Illinois, United States Compass Group USA Full time

    Job Summary:The Operations Manager is responsible for working alongside the Director of Operations and team at the location - ensuring high standards of the guest experience, safety, and financial performance.The ideal candidate will be an experienced food and beverage leader. A great coach who can get the best out of people and continually drive operational...


  • Chicago, Illinois, United States Compass Group Careers Full time

    Job SummarySummary: Manage the day-to-day operations of concession stands, ensuring a seamless guest experience while maintaining a safe and efficient environment.Key ResponsibilitiesOversee the management of multiple concession stands, providing guidance and support to team members as needed.Provide exceptional guest service, responding to inquiries and...


  • Chicago, Illinois, United States Legends Full time

    Company Overview: Legends is a premier experiences organization established in 2008, operating across six divisions globally: Global Planning, Global Sales, Global Partnerships, Hospitality, Global Merchandise, and Global Technology Solutions. We provide clients and partners with a comprehensive service solution platform driven by data and analytics, aimed...


  • Chicago, Illinois, United States Legends Full time

    ABOUT LEGENDSFounded in 2008, Legends is a premier experiences organization with six divisions operating globally – Global Planning, Global Sales, Global Partnerships, Hospitality, Global Merchandise, and Global Technology Solutions. We provide clients and partners with a comprehensive data and analytics-driven service solution platform designed to enhance...


  • Chicago, Illinois, United States Compass Group Careers Full time

    Job SummaryAs a Concession Stand Manager with Compass Group Careers, you will be responsible for overseeing the daily operations of our concession stands, ensuring a seamless and enjoyable experience for our guests. This role requires strong leadership skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key...


  • Chicago, Illinois, United States Compass Group USA Full time

    Job SummaryThe Club Operations Manager is responsible for working alongside the Director of Food & Beverage to oversee our Operations team at the location - ensuring high standards of the guest experience, safety, and financial performance.Key ResponsibilitiesMenu Management: Understands all menus, product offerings, packaging and pricingConcession...


  • Chicago, Illinois, United States Compass Group USA Full time

    Job SummaryLevy is a leading provider of hospitality services, and we're seeking a skilled Barback, Concessions to join our team. As a Barback, Concessions, you will play a critical role in ensuring the smooth operation of our beverage service.Key Responsibilities:Retrieve and replenish liquor, beer, and wine from storerooms as needed.Set up bottles on the...


  • Chicago, Illinois, United States Compass Group USA Full time

    Job SummaryWe are seeking a skilled Mixologist, Concessions Specialist to join our team at Compass Group USA. As a key member of our concessions team, you will be responsible for providing exceptional beverage service to our guests in a fast-paced and dynamic environment.Key Responsibilities:Prepare and Serve Beverages: Mix, garnish, and present drinks using...


  • Chicago, Illinois, United States Compass Group Careers Full time

    Job OverviewPosition Title: Concession Stand SupervisorCompensation Range: $18.50 to $18.50Streamlined Application Process: Interested candidates can apply via text messaging by sending JOB to 75000 and searching for the requisition ID number.At Compass Group, we believe in the power of diverse perspectives and inclusion, which fuels our success. We invite...


  • Chicago, Illinois, United States Compass Group Careers Full time

    Job OverviewPosition Title: Concession Stand SupervisorCompensation Range: $18.50 to $18.50Streamlined Application Process: Interested candidates can apply via text messaging by sending JOB to 75000 and searching for the relevant requisition ID.Our Commitment to Diversity: We believe that diverse perspectives drive our success. We encourage you to embark on...

  • Concessions Associate

    2 weeks ago


    Chicago, Illinois, United States Compass Group USA Full time

    Join Our Team: At Compass Group USA, we value diversity of thought and inclusion, which are essential to our success. We invite you to embark on a rewarding career with us. Are you seeking a position that offers competitive pay, opportunities for personal growth, and a chance to be part of a dynamic team? Look no further!About Us: From vibrant stadiums to...


  • Chicago, Illinois, United States Compass Group Careers Full time

    Job OverviewJoin our dynamic team at Levy, where diversity of thought and inclusion fuel our success. We invite you to embark on a rewarding career with us.Are you seeking a position that offers competitive pay, opportunities for growth, and a chance to be part of a fantastic team? We provide great employee benefits, including Instapay for early wage access...


  • Chicago, Illinois, United States Compass Group USA Full time

    Position OverviewThe Club Operations Supervisor plays a pivotal role in collaborating with the Director of Food & Beverage to manage our operations team effectively. This position is crucial in maintaining exceptional standards for guest experiences, safety protocols, and financial outcomes.Key ResponsibilitiesPossess comprehensive knowledge of all menu...


  • Chicago, Illinois, United States Compass Group Careers Full time

    Job OverviewJoin our dynamic team at Compass Group, where diversity and inclusion fuel our success.Are you seeking a position that offers competitive pay and opportunities for personal and professional growth? We provide great employee benefits, including early access to wages and high-interest savings options through the EVEN app.At Compass Group, we pride...

  • Sales Associate

    5 days ago


    Chicago, Illinois, United States Compass Group USA Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Levy, a leading provider of food, beverage, and retail services to entertainment, sports, and restaurant venues across the country.Key Responsibilities:Sales and Customer Service: Sell concessions, including soft drinks and various food items, to customers...


  • Chicago, Illinois, United States Levy Restaurants Full time

    Levy SectorAt Levy, we believe that diverse perspectives enhance our operations. We are dedicated to fostering an environment of equal opportunity and fair treatment, where personal growth and collaboration are integral to our daily activities. We encourage you to bring your authentic self to work.About LevyAs a leader in the sports and entertainment...


  • Chicago, Illinois, United States Compass Group USA Full time

    Position Overview:The Venue Operations Supervisor plays a pivotal role in collaborating with the Director of Operations and the team at the venue, ensuring exceptional standards of guest satisfaction, safety, and financial success.The ideal candidate will possess a wealth of experience in food and beverage management, demonstrating the ability to mentor and...


  • Chicago, Illinois, United States NEW LIFE CENTERS OF CHICAGOLAND NFP Full time

    Position OverviewSummary of RoleThe Director of Program Operations is a full-time position, requiring a commitment of 40 hours per week (exempt, benefits available). This role reports directly to the Chief Program Officer and plays a crucial part in supporting a team of Directors responsible for executing daily programming across various locations. The...


  • Chicago, Illinois, United States Compass Group USA Full time

    Job SummaryThe Food and Beverage Manager is responsible for overseeing the operations of our concession stands at Fifth Third Arena, ensuring high standards of guest experience, safety, and financial performance. This role requires a seasoned hospitality leader who can drive operational excellence and deliver exceptional results.Key ResponsibilitiesDevelop...

  • Operations Director

    5 days ago


    Chicago, Illinois, United States NEW LIFE CENTERS OF CHICAGOLAND NFP Full time

    Job SummaryWe are seeking a highly skilled and experienced Director of Operations to join our team at New Life Centers of Chicagoland NFP. The successful candidate will be responsible for overseeing the daily operations of our organization, ensuring the smooth execution of our programs and services, and driving business growth and development.Key...