Senior Manager Field Employee Relations

3 weeks ago


Costa Mesa, California, United States El Pollo Loco Full time
Job Title: Senior Manager Field Employee Relations

El Pollo Loco is seeking a highly skilled Senior Manager Field Employee Relations to join our team. As a key member of our People Services department, you will be responsible for developing, implementing, and overseeing field employee relations programs and policies.

Key Responsibilities:
  • Conduct thorough investigations into employee complaints and concerns, and provide solutions to routine and complex employee relations challenges in the field.
  • Participate in talent assessments and discussions, and assist Operations with talent management and leadership development initiatives, performance management, listening sessions, and core HR processes.
  • Develop and implement employee relations policies and procedures, ensuring company compliance with federal/state/local employment laws and regulations.
  • Provide guidance to employees on company policies and procedures, and facilitate effective communication between employees and management.
  • Analyze situations and make timely recommendations to alleviate risk and positively impact the business and employees.
Requirements:
  • BA/BS degree in Human Resources Management or related field.
  • Minimum 7+ years Human Resource Generalist experience in a multi-state, multi-site role, preferably in the restaurant/retail/hotel industry.
  • PHR/SPHR, SHRM-CP/SHRM-SCP, or relevant certifications desired.
About El Pollo Loco:

El Pollo Loco is a leading fast-casual restaurant chain with over 490 locations across 7 states. We are committed to providing our customers with fresh and innovative L.A. Mex cuisine, and we are seeking talented individuals to join our team.



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