Customer Service Representative

5 days ago

Duncanville, Texas, United States Joshua Thibodeaux - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As a key member of our team, you will play a vital role in helping our customers achieve their insurance and financial goals.

Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with our customers, providing them with exceptional service and support.
  • Insurance Needs Assessment: Conduct thorough needs assessments to identify customers' insurance needs and provide personalized recommendations.
  • Product Development and Sales: Develop and implement sales strategies to promote State Farm products and services to customers.
Benefits
  • Competitive Compensation: Earn hourly pay plus commission/bonus, with opportunities for growth and advancement.
  • Health Benefits: Enjoy comprehensive health benefits, including medical, dental, and vision coverage.
  • Paid Time Off: Receive paid vacation and personal/sick days, allowing you to recharge and maintain a healthy work-life balance.
  • Flexible Hours: Enjoy flexible scheduling, allowing you to balance work and personal responsibilities.
  • Growth Opportunities: Develop your skills and knowledge, with opportunities for advancement and professional growth.
Requirements
  • Marketing and Sales Skills: Possess a strong interest in marketing and sales, with the ability to develop and implement effective sales strategies.
  • Excellent Communication Skills: Demonstrate excellent written, verbal, and listening communication skills, with the ability to build strong relationships with customers and colleagues.
  • People-Oriented: Be a people-oriented individual, with a strong focus on customer satisfaction and service.
  • Detail-Oriented: Possess a high level of attention to detail, with the ability to accurately process and manage customer information.
  • Proactive Problem-Solving: Demonstrate proactive problem-solving skills, with the ability to identify and resolve customer issues in a timely and effective manner.
  • Computer Skills: Possess basic computer skills, with the ability to learn and adapt to new technology.
  • Teamwork: Be a team player, with the ability to work collaboratively with colleagues to achieve shared goals and objectives.

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