Lead Customer Service Specialist

2 weeks ago


Duncanville, Texas, United States Tailored Brands Inc Full time

Senior Customer Service Representative

Company: Tailored Brands Inc

Role Overview

At Tailored Brands Inc, we pride ourselves on delivering exceptional service and value to our customers. We are seeking a dedicated Senior Customer Service Representative to enhance our customer experience and support our mission of providing quality apparel.

Key Responsibilities:

  • Facilitate register operations, manage cash transactions, and oversee store financial activities.
  • Deliver outstanding customer service by addressing inquiries and fulfilling customer needs.
  • Assist in restocking inventory, optimizing store layout, and maintaining overall store cleanliness.
  • Stay knowledgeable about products, point-of-sale procedures, and current promotions.

Qualifications:

  • Strong communication and organizational abilities.
  • Capability to manage merchandise and provide customer assistance.
  • Availability for flexible scheduling, including evenings and weekends.
  • Prior experience in customer service is preferred.
  • High school diploma or equivalent is required.


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