Customer Service Representative

1 week ago


Duncanville, Texas, United States Joshua Thibodeaux - State Farm Agent Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Insurance and Financial Services. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing them with exceptional service and support, and helping them to achieve their insurance and financial goals.

Key Responsibilities:

  • Establish and maintain strong relationships with customers through regular communication and follow-up
  • Use a customer-focused, needs-based approach to educate customers about insurance options and provide personalized recommendations
  • Develop and implement effective sales strategies to identify customer needs and market appropriate products and services
  • Work collaboratively with the team to achieve sales and customer satisfaction goals

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales and customer satisfaction targets
  • Strong problem-solving and analytical skills
  • Ability to learn and adapt to new products and services
  • Proven track record of success in sales or customer service

What We Offer:

  • Competitive hourly pay and commission/bonus structure
  • Opportunities for career advancement and professional growth
  • Comprehensive training and support
  • A dynamic and supportive team environment

About Our Agency:

  • We are a leading provider of insurance and financial services, serving a diverse range of customers across the country
  • We offer a wide range of insurance products, including auto, home, life, and business insurance
  • We are committed to providing exceptional customer service and support to our customers


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