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Customer Service Representative

2 months ago

Duncanville, Texas, United States Joshua Thibodeaux - State Farm Agent Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Insurance and Financial Services. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing them with exceptional service and support, and helping them to achieve their insurance and financial goals.

Key Responsibilities:

  • Establish and maintain strong relationships with customers through regular communication and follow-up
  • Use a customer-focused, needs-based approach to educate customers about insurance options and provide personalized recommendations
  • Develop and implement effective sales strategies to identify customer needs and market appropriate products and services
  • Work collaboratively with the team to achieve sales and customer satisfaction goals

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Strong problem-solving and analytical skills
  • Ability to learn and adapt to new products and services
  • Proven track record of success in sales or customer service

What We Offer:

  • Competitive hourly pay and commission/bonus structure
  • Opportunities for career advancement and professional growth
  • Flexible scheduling and work-life balance
  • Comprehensive training and support

About Our Agency:

  • We are a dynamic and results-driven agency that is committed to providing exceptional service to our customers
  • We offer a wide range of insurance and financial services, including auto, home, life, and health insurance, as well as financial planning and investment services
  • We are a team of highly motivated and dedicated professionals who are passionate about helping our customers achieve their goals