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Patient Accounts Representative

2 months ago

Asheville, North Carolina, United States Triangle Visions Optometry Full time
Job OverviewJoin Triangle Visions as a Healthcare Billing Coordinator

Are you an effective communicator with a dedication to the healthcare field? Triangle Visions is looking for a Healthcare Billing Coordinator to enhance our team.

What We Offer:
- **Work-Life Balance:** Enjoy a supportive schedule from Monday to Friday.
- **Competitive Salary:** Benefit from a monthly bonus plan along with a comprehensive benefits package.
- **Health Coverage:** Medical, dental (with full coverage for preventative care), and complimentary vision insurance.
- **Generous Leave:** Paid time off (PTO) and holiday pay.
- **Career Growth:** Access to over $5,000 annually for tuition and continuing education reimbursement.
- **Family Support Programs:** Adoption assistance available.
- **Employee Benefits:** Free eyewear and discounts for family and friends.

Your Responsibilities:
- Maintain a professional demeanor while welcoming office visitors and discussing insurance coverage and appointments with patients.
- Manage record-keeping, invoicing, database upkeep, and customer inquiries.

Become Part of Our Team
Are you ready to positively impact patients' lives and grow your career? Consider the Healthcare Billing Coordinator position with Triangle Visions.Key Responsibilities
  • Greet patients promptly and courteously.
  • Answer phone calls in a friendly and professional manner.
  • Enhance patient satisfaction and optimize provider time by scheduling appointments effectively.
  • Keep patient appointments on track by notifying providers of arrivals and managing service delivery.
  • Facilitate reminder calls for appointment confirmations and order pickups.
  • Record and update financial data, collect patient payments, and manage third-party claims.
  • Oversee office inventory and equipment by monitoring stock levels and coordinating supply orders.
  • Safeguard patient rights by ensuring confidentiality of medical, personal, and financial information in compliance with HIPAA regulations.
  • Verify both medical and vision insurance eligibility based on current coverage plans.
  • Ensure all office systems are functioning properly.
  • Maintain a safe and welcoming environment for all team members and patients.
  • Perform additional administrative tasks as assigned by the Practice Manager or as required by business needs.
Qualifications
  • High School diploma or equivalent.
  • Minimum of 2 years of experience in an office environment within healthcare.
  • Basic understanding of services, products, vision insurance plans, and office operations is preferred but not mandatory.
  • Excellent customer service skills.
  • Strong communication and listening abilities.
  • Problem-solving skills.
  • Organizational skills.