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Reservations Management Specialist

2 months ago

West Palm Beach, Florida, United States Davidson Hospitality Group Full time
Reservations Coordinator Job Description

At Davidson Hospitality Group, we're seeking a skilled Reservations Coordinator to join our team. As a key member of our front desk operations, you'll be responsible for managing all aspects of the reservations process, ensuring seamless guest experiences, and maintaining accurate records and reports.

Key Responsibilities:
  • Manage and oversee all aspects of the reservations process, including booking, cancellations, and modifications.
  • Communicate with guests to ensure their needs are met and provide exceptional customer service.
  • Maintain accurate records and reports related to reservations and occupancy rates.
  • Collaborate with other departments to ensure seamless guest experiences.
  • Monitor and analyze reservation trends to make recommendations for pricing and inventory management.

We're looking for a detail-oriented and organized individual with excellent communication skills to join our team. If you're passionate about delivering exceptional customer service and have a keen eye for detail, we encourage you to apply for this exciting opportunity.