Reservations Agent
4 days ago
Job Title: Reservations Agent
Location: Amrit Ocean Resort & Residences
Job Type: Full-time
About Us: Amrit Ocean Resort & Residences is a premier luxury wellness community that offers a unique and personalized experience for its guests. We are seeking a highly skilled and experienced Reservations Agent to join our team.
Job Summary: The Reservations Agent will be responsible for handling reservations, inquiries, and cancellations in a timely and efficient manner. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Answer all incoming calls and respond to guest inquiries in a courteous and efficient manner.
- Book room reservations while focusing on maximizing room revenue and average rate.
- Enter reservations into the computer according to standard operating procedures.
- Communicate and work closely with the Sales Department concerning group bookings.
- Maintain availability calendar and communicate all relevant information to the operations staff.
- Maintain accurate files and reports.
- Handle all special reservations, to include V.I.P. reservations, packages, and discounts.
- Book and block rooms using hotel standards for Group Rooming Lists and Booking Agreements.
- Attend and give input on trends and opportunities to maximize revenue.
- Complete forecasts as required by management.
- Monitor daily sales activity and alert Guest Services Manager of sold out nights, group status, and possible problem situations.
- Post no-show revenue daily, if required at property.
- Process travel agent checks, if required at property.
- Be able to perform all duties of Guest Services Agent and assist at front desk as needed.
- Communicate availability to wholesalers.
- Call for occupancy at area hotels.
- File reservations and group contracts.
- Review Reservations logbook and Guest Request log on a daily basis.
- Send confirmations.
- Process advance deposit/balance sheet.
- Process brochure requests.
- Forecast packages according to hotel standards.
- Research travel agent commissions.
Requirements:
- High School diploma or equivalent required.
- Experience in a hotel or a related field preferred.
- College course work in a related field helpful.
What We Offer: Amrit Ocean Resort & Residences offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
How to Apply: If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
-
Reservations Agent
1 month ago
West Palm Beach, Florida, United States Amrit Ocean Resort & Residences Full timeJob Title: Reservations AgentJob Summary:We are seeking a highly skilled and customer-focused Reservations Agent to join our team at Amrit Ocean Resort & Residences. As a key member of our front desk team, you will be responsible for handling reservations, inquiries, and cancellations in a timely and efficient manner, while providing exceptional service to...
-
Reservations Agent
2 weeks ago
West Palm Beach, Florida, United States Amrit Ocean Resort & Residences Full timeJob Title: Reservations AgentJob Summary:We are seeking a highly skilled and customer-focused Reservations Agent to join our team at Amrit Ocean Resort & Residences. As a key member of our front desk team, you will be responsible for handling reservations, inquiries, and cancellations in a timely and efficient manner, while providing exceptional service to...
-
Restaurant Reservation Agent
1 month ago
Palm Beach, Florida, United States The Colony Hotel Palm Beach Full timeJob Title: Restaurant Reservation AgentJoin The Colony Palm Beach, a luxury boutique hotel, as a Restaurant Reservation Agent. As a key member of our team, you will be responsible for providing exceptional guest service, ensuring seamless reservations, and maintaining the highest standards of hospitality.Key Responsibilities:Assist guests with booking and...
-
Reservations Agent
4 days ago
Palm Beach, Florida, United States The Colony Hotel Palm Beach Full timeJob Title: Reservations AgentWe are seeking a highly skilled Reservations Agent to join our team at The Colony Palm Beach. As a Reservations Agent, you will be responsible for providing exceptional customer service to our guests, handling reservations, and ensuring a seamless experience for all visitors.Key Responsibilities:Handle guest reservations and...
-
Reservations Agent
2 weeks ago
Miami Beach, Florida, United States Eden Roc Miami Beach Full timeJob Title: Reservations AgentWe are seeking a highly skilled and customer-focused Reservations Agent to join our dynamic team at Eden Roc Miami Beach. As a Reservations Agent, you will be responsible for providing exceptional customer service and assisting guests in booking their stay with us.Key Responsibilities:Respond to guest inquiries and resolve issues...
-
Call Center Reservation Agent
2 weeks ago
Delray Beach, Florida, United States Opal Collection & Affiliates Call Center and Revenue Office Full timeJob SummaryThe Call Center Reservation Agent is a key member of our team, responsible for providing exceptional customer service to guests making room reservations and hotel inquiries. This role requires a professional, courteous, and efficient approach to every interaction, with a focus on turning each call into a booking.We offer a range of benefits to our...
-
Call Center Reservation Agent
2 weeks ago
Delray Beach, Florida, United States Opal Collection & Affiliates Call Center and Revenue Office Full timeJob SummaryOpal Collection & Affiliates Call Center and Revenue Office is seeking a skilled Call Center Reservation Agent to join our team. As a key member of our call center, you will be responsible for answering all telephone inquiries related to room reservations and hotel information.We offer a dynamic and fast-paced work environment, with opportunities...
-
Call Center Reservation Agent
4 weeks ago
Delray Beach, Florida, United States Opal Collection & Affiliates Call Center and Revenue Office Full timeCall Center Reservation Agent Job SummaryAs a Call Center Reservation Agent with Opal Collection & Affiliates Call Center and Revenue Office, you will be responsible for providing exceptional customer service to guests by answering all telephone inquiries regarding room reservations and hotel information. You will be the first point of contact for guests,...
-
Reservations Agent/Vacation Planner
1 month ago
St. Pete Beach, Florida, United States Highgate Hotels Full timeJob Title: Reservations Agent/Vacation PlannerHighgate Hotels is seeking a skilled Reservations Agent/Vacation Planner to join our team at TradeWinds Island Resort. As a key member of our sales team, you will be responsible for coordinating all reservations needs for our guests, managing group blocks, and establishing strong relationships with group...
-
Reservations Agent/Vacation Planner
4 weeks ago
St. Pete Beach, Florida, United States Highgate Hotels Full timeJob Title: Reservations Agent/Vacation PlannerHighgate Hotels is seeking a skilled Reservations Agent/Vacation Planner to join our team at TradeWinds Island Resort. As a key member of our sales team, you will be responsible for selling accommodations to potential guests and coordinating all reservations needs for groups and individuals.Responsibilities:Sell...
-
Call Center Reservation Agent
1 month ago
Delray Beach, Florida, United States Opal Collection & Affiliates Call Center and Revenue Office Full timeAbout the RoleWe are seeking a skilled Call Center Reservation Agent to join our team at Opal Collection & Affiliates Call Center and Revenue Office. As a key member of our call center team, you will be responsible for providing exceptional service to our guests, answering their inquiries, and making their reservations a seamless...
-
Reservations Coordinator
2 weeks ago
Miami Beach, Florida, United States Think Hospitality Full timeJob Title: Reservations AgentAt Think Hospitality, we are seeking a highly skilled and customer-focused Reservations Agent to join our team.Job Summary:The Reservations Agent will be responsible for handling guest reservations, inquiries, and requests in a timely and efficient manner. This role requires excellent communication and interpersonal skills, as...
-
Reservations Agent/Vacation Planner
1 week ago
St. Pete Beach, Florida, United States Highgate Hotels Full timeJob SummaryHighgate Hotels is seeking a skilled Reservations Agent/Vacation Planner to join our team. As a key member of our sales team, you will be responsible for selling accommodations to potential guests through inbound and outbound phone calls, emails, and online web chats. Your primary focus will be on coordinating all reservations needs for guests who...
-
Reservations Coordinator
1 month ago
Miami Beach, Florida, United States Betsy Hospitality Management, LLC Full timeJob Title: Reservations AgentJob Summary:We are seeking a skilled Reservations Agent to join our team at The Betsy, a premier independent boutique hotel in South Beach. As a Reservations Agent, you will be responsible for assisting potential guests during the booking process, providing exceptional customer service, and ensuring a seamless guest...
-
Reservations Coordinator
4 weeks ago
Miami Beach, Florida, United States Betsy Hospitality Management, LLC Full timeJob Title: Reservations AgentJob Summary:We are seeking a highly skilled and customer-focused Reservations Agent to join our team at The Betsy, a premier independent boutique hotel in South Beach. As a Reservations Agent, you will be responsible for assisting potential guests during the booking process, providing exceptional service, and ensuring a seamless...
-
Reservations Coordinator
4 weeks ago
Miami Beach, Florida, United States Shelborne South Beach Full timeJob Title: Reservations AgentAt Shelborne South Beach, we are seeking a highly skilled and customer-focused Reservations Agent to join our team. As a key member of our reservations team, you will be responsible for ensuring outstanding customer service to potential and past hotel guests.Key Responsibilities:Provide exceptional customer service to guests,...
-
Reservations Coordinator
4 weeks ago
Miami Beach, Florida, United States Think Hospitality Full timeReservations Agent Job DescriptionJob Summary:We are seeking a highly skilled and customer-focused Reservations Agent to join our team at Think Hospitality. As a key member of our reservations team, you will be responsible for providing exceptional service to our guests, ensuring seamless reservation experiences, and driving revenue growth.Key...
-
Reservations Coordinator
2 weeks ago
Miami Beach, Florida, United States Think Hospitality Full timeReservations Agent Job DescriptionJob Summary: We are seeking a highly skilled Reservations Agent to join our team at Think Hospitality. As a key member of our reservations team, you will be responsible for providing exceptional customer service and ensuring seamless guest experiences.Key Responsibilities:Process reservations in a timely and efficient...
-
Front Desk Agent
3 days ago
West Palm Beach, Florida, United States Aimbridge Hospitality Full timeJob SummaryAs a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our valued customers. Your primary responsibilities will include registering guests, making and modifying reservations, and handling hotel operator and concierge duties.Key Responsibilities:Registering...
-
Reservations Coordinator
2 weeks ago
Key West, Florida, United States Hersha Hospitality Management Full timeJob SummaryWe are seeking a highly skilled and customer-focused Reservations Agent to join our team at Parrot Key Hotel & Villas. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring seamless reservation experiences for our guests.Key ResponsibilitiesRespond to telephone, email, and internet...