Food and Beverage Reservations Coordinator

7 hours ago


Miami Beach, Florida, United States Faena Hotels and Residences LLC Full time
Job Overview:

As a Food and Beverage Reservations Specialist at Faena Hotels and Residences LLC, you will be responsible for providing exceptional service to guests by handling all requests for food and beverage reservations, changes, cancellations, and information from various venues. Your attention to detail and ability to multitask will ensure seamless guest experiences.

Key Responsibilities:

Maintain complete knowledge of departmental policies, service procedures, and standards.
Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
Process all food and beverage reservation requests, changes, and cancellations received through various channels.
Accurately document guest information and special requests in reservations.
Verify availability and suggest alternate dates for sold-out dates.
Explain guarantee and cancellation policies to callers and assign confirmation/cancellation numbers.
Input correct information into the system to inform other departments of pertinent information.
Compile and maintain information for daily/weekly/monthly reports.

Requirements:

Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and multitask effectively.
Strong attention to detail and organizational skills.
Proficiency in computer systems and software applications.

About Faena Hotels and Residences LLC:

Faena Hotels and Residences LLC is a luxury hospitality company that offers exceptional service and amenities to its guests. Our team is dedicated to providing a unique and memorable experience for our guests, and we are seeking a skilled Food and Beverage Reservations Specialist to join our team.

  • Miami Beach, Florida, United States Faena Hotels and Residences LLC Full time

    Job Title: Food and Beverage Reservations SpecialistThe Faena Culture is a vibrant and dynamic environment that combines authentic hospitality with world-class amenities. As a Food and Beverage Reservations Specialist, you will play a key role in delivering exceptional guest experiences and ensuring seamless operations in our restaurants and venues.Job...


  • Miami Beach, Florida, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled and experienced Food and Beverage Operations Manager to oversee the daily operations of our food and beverage department. The successful candidate will be responsible for ensuring that our guests receive exceptional service and that our food and beverage standards are consistently met.Key ResponsibilitiesSupervise...


  • Miami Beach, Florida, United States Marriott Full time

    Job SummaryAs a Food and Beverage Operations Manager at Marriott, you will be responsible for overseeing the daily operations of our food and beverage outlets, ensuring that our guests receive exceptional service and a memorable dining experience. This role requires a strong leader who can motivate and inspire a team to deliver high-quality service, while...


  • Miami, Florida, United States Crescent Hotels and Resorts Full time

    Job SummaryThe Private Dining and Event Manager for Food and Beverage will oversee the planning and coordination of events, creative marketing, and upselling of semi-private and private events with special product offerings. This role will work closely with the Director of Food and Beverage and the Director of Sales & Marketing to drive incremental revenue...


  • Miami, Florida, United States Miccosukee Resort & Gaming Full time

    Job DescriptionTitle: Food and Beverage DirectorJob Summary:Miccosukee Casino & Resort is seeking an experienced Food and Beverage Director to lead our culinary and beverage operations. As a key member of our team, you will be responsible for ensuring that our food and beverage services meet the highest standards of quality, efficiency, and customer...


  • Miami Beach, Florida, United States Grand Beach Suites Hotel Full time

    Job DescriptionJob SummaryWe are seeking a highly skilled and experienced Food and Beverage Director to join our team at Grand Beach Suites Hotel. As a key member of our management team, you will be responsible for leading the Food and Beverage department to deliver exceptional service and high-quality food and beverage experiences to our guests.Key...


  • Miami Beach, Florida, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled Food and Beverage Operations Manager to oversee the daily operations of our food and beverage services. The successful candidate will be responsible for ensuring that our guests receive exceptional service and that our food and beverage standards are consistently met.Key ResponsibilitiesSupervise daily food and...


  • Miami Beach, Florida, United States Betsy Hospitality Management, LLC Full time

    Job Title: Food and Beverage StewardAbout The BetsyThe Betsy, a premier independent boutique hotel located on South Beach's iconic Ocean Drive, is seeking a highly skilled Food and Beverage Steward to join our team. As a steward, you will play a vital role in ensuring that our Food & Beverage facilities, equipment, supplies, and products meet the highest...


  • Miami Beach, Florida, United States HR Exchange Full time

    About the Job: Food and Beverage DirectorKey Responsibilities:Oversee the overall Front of House F&B operationsWork closely with chefs and managers to ensure success for internal and external guestsManage F&B operations in multiple restaurants, including Ocean Grill, Sunday Jazz Brunch, The Bar, In-room dining, and Beach/Pool diningEnsure compliance with...


  • Miami Beach, Florida, United States Cadillac Hotel & Beach Club, Autograph Collection Full time

    Job SummaryWe are seeking a highly skilled Food and Beverage Manager to lead our team and drive success in our food and beverage department. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurants, ensuring exceptional guest experiences, and driving revenue growth.Key ResponsibilitiesLead and...


  • Miami Beach, Florida, United States CARILLON HOTEL MANAGEMENT LLC Full time

    Job SummaryCarillon Hotel Management LLC is seeking a highly skilled and experienced Food and Beverage Operations Manager to oversee the Front of House Food & Beverage and Pool & Beach operations. The ideal candidate will have a proven track record of delivering prompt, courteous service in a fast-paced environment.Key Responsibilities:Conduct daily...


  • Miami, Florida, United States Highgate Hotels Full time

    Job SummaryWe are seeking a highly skilled Food and Beverage Operations Manager to join our team at Highgate Hotels. As a key member of our hospitality team, you will be responsible for overseeing the day-to-day operations of our food and beverage department, ensuring exceptional guest experiences and driving revenue growth.Key Responsibilities:Coordinate...


  • Ormond Beach, Florida, United States Plantation Bay Golf & Country Club Full time

    Job Title: Food and Beverage DirectorPlantation Bay Golf and Country Club is seeking a highly skilled and experienced Food and Beverage Director to lead our culinary team.Key Responsibilities:Establish and implement food and beverage strategies to drive revenue growth and improve member satisfaction.Oversee the selection, purchasing, storage, inventory,...


  • Ormond Beach, Florida, United States Plantation Bay Golf & Country Club Full time

    Job SummaryWe are seeking a highly skilled and experienced Food and Beverage Director to join our team at Plantation Bay Golf and Country Club. As a key member of our leadership team, you will be responsible for overseeing the overall strategy and operations of our food and beverage department, ensuring exceptional member satisfaction and driving revenue...


  • Ormond Beach, Florida, United States Plantation Bay Golf & Country Club Full time

    Job SummaryWe are seeking a highly skilled and experienced Food and Beverage Director to join our team at Plantation Bay Golf and Country Club. The successful candidate will be responsible for leading the Food and Beverage Department, ensuring exceptional service and quality standards, and driving revenue growth.Key ResponsibilitiesDevelop and implement...


  • Miami Beach, Florida, United States It Miami Llc Full time

    Job SummaryWe are seeking a highly skilled Food and Beverage Manager to oversee our evening shifts. As a key member of our team, you will be responsible for driving sales and revenue growth, enhancing customer experience, and maintaining a high level of employee engagement.This is an excellent opportunity for a strong leader with a hands-on approach to join...


  • Miami Beach, Florida, United States It Miami Llc Full time

    Job DescriptionWe are seeking a highly skilled Food and Beverage Manager to oversee all food and beverage operations at It Miami Llc. The ideal candidate will have a strong background in culinary management and be able to lead a team to achieve sales and revenue growth, enhance customer experience, and maintain a high level of employee engagement.Key...


  • Miami, Florida, United States D.C. Global Talent Inc. Full time

    Job Title: Director of Food and BeverageWe are seeking a seasoned and innovative Director of Food and Beverage to spearhead our culinary operations. This key role will oversee the entire food and beverage department, encompassing the main restaurant, all-day dining, pool and beach services, banquets, special events, in-room dining, and external vendor...


  • Miami Beach, Florida, United States Marriott Full time

    Job SummaryAs a Food and Beverage Operations Manager at Marriott International, you will be responsible for supervising daily Food and Beverage (F&B) shift operations and ensuring compliance with all F&B policies, standards, and procedures. You will manage day-to-day operations, verify quality standards, and meet customer expectations on a daily basis....


  • Miami, Florida, United States Grove Bay Hospitality Group Full time

    Job SummaryWe are seeking a skilled Reservationist to join our team at Grove Bay Hospitality Group. As a key member of our operations team, you will be responsible for managing reservations, providing exceptional customer service, and ensuring seamless coordination of dining experiences across our restaurants.Key ResponsibilitiesReservation ManagementUtilize...